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3071 Dixie Highway Reviews
Read reviews from customers who used our services at 3071 Dixie Highway
Total reviews
92
Average Rating
4.4/5
Very knowledgeable and helpful. Sean is the best.
Alex J,
Repair Technician was great very kind and cares about his work.
Debbie P,
Beth P,
Marilyn M,
Chris P,
Very professional. Very helpful. Absolutely would recommend!!!
marjorie M,
He was courteous, thorough and informative. Pleasant experience
Donna B,
Customer service response - We appreciate your positive review and are glad to hear that you had a pleasant experience with our service. Thank you for taking the time to leave your feedback.
Sears Home Services on 1707190309679
The Sears Team were very organized and professional. The repair options were in a fantastic online presentation with concise information to inform my decision. The work area was cleaned to my satisfaction. This is a quality organization with good staffing.
Chip,
Customer service response - Thank you for your feedback, Chip. We're glad to hear you found our team organized and professional, and that the repair options were helpful in your decision-making process.
Sears Home Services on 1782566312632
Getting them to keep an appointment was extremely difficult with no way to speak to a real person. Their AI process is unacceptable! The kept stating that the part was not shipped but I had it in my hands for 3 days and relayed to them multiple ways. The turn around time was not worth the problems they gave me. The tech was ok but the non communication and not caring for the customer was unacceptable. Avoid them.
Donna P,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1763080692230
My unit is still not cooling
Johnnie B,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1753926183462
