804 S 4th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wayne V
Johnny was excellent. Explained everything as he went. Very friendly and professional.
Customer service response - Thank you for your kind words about Johnny. We're delighted to hear you had a positive experience with his friendly and professional service.
Sears Home Services on August 21, 2024
Steve A
Professional, polite, efficient
Customer service response - Thank you for recognizing our team's professionalism and efficiency. We're glad you had a positive experience.
Sears Home Services on July 28, 2024
Terry M
Customer service response - A big thank you, Terry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 24, 2024
Kim S
Taurean H. is the best! He takes time to explain what he's doing and how it will help improve the running process of the appliance. He also, was very knowledgeable about what he was doing. I was very pleased with his work and his ability to communicate with me on the level that I would know exactly what he was talking about. He is a very professional employee. I would welcome him back into my home at anytime. Thank you for hiring people like Taurean! ■
Customer service response - Thank you for your kind words about Taurean H. We're thrilled to hear about your positive experience and are proud to have him on our team.
Sears Home Services on July 22, 2024
Regina J
He was knowledgeable, friendly and fixed my washer. Thank You so much
Customer service response - We're thrilled to hear about your positive experience with our service and appreciate your kind words! Thank you for choosing us to repair your washer.
Sears Home Services on July 20, 2024
John M
Technician was polite, quick & thorough! We just hate we’ve had to go thru ALL these technicians b/c Sears products are so poorly built & customer service is terrible! You’d get better customer service via phone if you called The White House! My wife wishes we’d never bought this fridge. Oh but wait, this isn’t the original fridge we bought. Sears said that one couldn’t be fixed so they replaced it with a much smaller fridge. My wife says don’t buy from Sears!
Customer service response - Thank you for highlighting the professionalism of our technician. We're sorry for the frustrations you've had with your appliances and appreciate your patience and feedback.
Sears Home Services on July 07, 2024
Kimberlee P
Did a quick and efficient job.
Customer service response - Thank you for acknowledging our quick and efficient service. We're glad we could meet your expectations!
Sears Home Services on July 02, 2024
Lloyd J
Knowledgeable and encouraging
Customer service response - Thank you for your kind words; we're glad you valued our knowledgeable and encouraging service.
Sears Home Services on June 30, 2024
james R
Customer service response - A big thank you, james, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 30, 2024
Bob D
He did a great job. It’s the people at the office that screws everything up. There are no telephone numbers that you can get a contact with anyone. They screwed up our appointments three different times when the service man came he was great but my appliance was down for over a month and it wasn’t his fault. It was the office fault.
Customer service response - We deeply apologize for the confusion and inconvenience caused by our office's mismanagement of your appointments. We appreciate you acknowledging the technician's hard work and are grateful for your feedback to help us improve.
Sears Home Services on June 11, 2024
