804 S 4th St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (58 reviews)

Mike J

June 11, 2024

Noah arrived on time, got the part replaced, and our oven now works again.

Source: Google

Customer service response - Thank you for highlighting Noah's punctuality and efficiency. We're thrilled to know your oven is back in working order.

Sears Home Services on June 11, 2024

John C

June 03, 2024

Johnny was called out for the 2nd time and was very polite and knowledgeable. It was the 1st American Home Warranty part that was very poor.

Source: Google

Customer service response - We're pleased to hear Johnny provided excellent service during his visit. We regret the issues you've had with the 1st American Home Warranty part and will look into this matter. Thank you for your feedback.

Sears Home Services on June 03, 2024

Anita G

May 29, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Anita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 29, 2024

Mary A

February 15, 2024

Brent B was very kind,courteous, and helpful. He knew just what to do and fixed my clothes dryer in sufficient time. He did a superior job.

Source: Google

Customer service response - Thank you for your review, Brent B. We appreciate your kind words and are glad to hear that our technician provided excellent service in fixing your clothes dryer. We value your business and look forward to serving you again in the future.

Sears Home Services on February 15, 2024

Katherine A

February 02, 2024

Ian was excellent. He had to come out twice because of the need to order a part. It was frustrating to be completely rescheduled three weeks out, a couple of times. Not his fault but very challenging to get hold of anyone to talk to.

Source: Google

Customer service response - We apologize for the frustration you experienced with our scheduling process. We appreciate your patience and feedback, and we will strive to improve our communication in order to provide a better service in the future. Thank you for taking the time to leave a review.

Sears Home Services on February 02, 2024

Lauren W

February 02, 2024

Prompt and got the issue fixed the first time

Source: Google

Customer service response - Thank you for taking the time to review Sears Appliance Repair. We are pleased to hear that our prompt service was able to resolve your issue on the first visit. Thank you for choosing our business.

Sears Home Services on February 02, 2024

Jaxon M

January 22, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Jaxon! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 22, 2024

REG R

February 08, 2024

John was fabulous. He was very informative and helpful. He was personable. We highly recommend him for a raise!!

Source: Google

Customer service response - Thank you for taking the time to leave a review and recognizing the excellent service provided by John. We truly appreciate your recommendation and will certainly consider your suggestion for a raise for him.

Sears Home Services on February 08, 2024

troy G

November 01, 2023
Source: Google

Hanomag S

November 15, 2023

Ian was professional and knowledgeable. Excellent service.

Source: Google
Average Rating: 4.2/5 (58 reviews)

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