2625 Scottsville Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marion G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 10, 2025
Paula M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025
Jerry D
Technician was wonderful. He went out of his way.
Customer service response - Thank you for your review, Jerry! We're pleased to hear that our technician went out of his way to provide great service.
Sears Home Services on May 29, 2025
Jessie B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 26, 2025
Terry L
Repairman arrived on time when scheduled and made repairs necessary to correct condition of my refrigerator. He only needed about 30 to 45 minutes to complete repair. The only issue I had was that his service van has an oil leak that left a 6x18 inch oil slick on my blacktop driveway. Repairman needs to have vehicle maintenance to repair leaks.
Customer service response - Thank you for your review, Terry! We're glad the repair was completed efficiently, but we apologize for the oil leak. We'll address this with our team to prevent future issues.
Sears Home Services on May 19, 2025
Corkie W
Gary helped us to understand what the issue was and promptly went to work to fix the situation! Thank you Gary for great customer service!!!
Customer service response - Thank you for your review, Corkie! We're pleased to hear that Gary provided great customer service and promptly addressed the issue.
Sears Home Services on May 18, 2025
Carol B
Kevin was very knowledgeable & provided good diagnostics on our 19 year old oven. Highly recommend him.
Customer service response - Thank you for your review, Carol! We're glad to hear that Kevin was knowledgeable and provided good diagnostics on your oven.
Sears Home Services on May 07, 2025
Douglas W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 05, 2025
Denise S
The technician was very knowledgeable and very thorough I appreciated his time
Customer service response - Thank you for your review, Denise! We're glad to hear that our technician was knowledgeable and thorough.
Sears Home Services on April 28, 2025
Perry K
Was fast, efficient and very personable.
Customer service response - Thank you for your review, Perry! We're pleased to hear that our technician was fast, efficient, and personable.
Sears Home Services on April 20, 2025