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7700 E Kellogg Dr Reviews
Read reviews from customers who used our services at 7700 E Kellogg Dr
Total reviews
294
Average Rating
4.5/5
Refrigerator repair
Problem was not fixed still have the same exact problem a part was replaced but they didn't stick around long enough to see if it fixed it. The refrigerator temperature has been a constance 76 degrees for more than 20 hours
Willie C,
Wichita, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1693344921866
This is essentially a robust scam operation
The extreme lengths I have gone to in order to talk to a person and the false assurance i have gotten that "the technician will be able to handle that" if I do get to talk (because sometimes the phone tree has sent me in circles and not allowed me to talk to a living person..depending on the day) is devastating. The people who show up want to help but they are given zero latitude and neither they nor the customer have any recourse to make things right except schedule again and hope...like insanity...for a different outcome. The home warranty is not turning out to be worth anything. Oh, and charlie quit because this system was so bad to him... and the technician that came out following him is going to quit too...
Melissa P,
Wichita, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1692999567357
Cooktop
The same problem repeating. It runs for 8-10 minutes then they (burners) go down to the lowest level for another 7-10 minutes. As it they are not working.
Md Gofur,
Wichita, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1692913199602
Horrible
The technician barely did anything. He refused to go to the basement where part of the issue was, and kept saying he has to get a contractor to come out. Waste of time and extremely disappointing given the circumstances.
Isabela J,
Wichita, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1692395292881