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7700 E Kellogg Dr Reviews
Read reviews from customers who used our services at 7700 E Kellogg Dr
Total reviews
294
Average Rating
4.5/5
WILLIAM GIFFORD
still NOT working send someone TO FIX IT or give me a new 6 mos. is long enough Stephanie gifford He was great
William G,
Grenola, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1727477204309
Not fixed
Assurant used wrong model # i told tech i took day off work he said had to do new ticket when on phone to get new appointment was told tech could have called with me for nee ticket but he didn't he left now i am waiting another 5 hours
Angelina A,
Wichita, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1724369663841
Microwave
Horrible and not worth the money. Complete joke. Home warranty is a joke and just a scam to get money from hard working people. I would give minus 5 stars if I could. Dropping this joke of a warranty
Melissa G,
Newton, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1719695595137
Washer repair
This company is terrible. They kept cancelling our appointment but finally came out today and cross your fingers the washer is fixed as we have been without a washer since September 13th. It has taken 4 trips from this company to hopefully fix the washer
David B,
Mulvane, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1697584655440
Really less than one star
Technician was VERY rude when entering my home. Wanted me to sign form that I didn't agree with. Didn't do any repairs to my washer! I now have to try to make another appointment to have washer fixed. Very inconvenient and costly to continue to go to laundromat! Please never send this person to my home again!! What good is warranty if you don't stand by it! Why am I making monthly payments for this?
Nandina J,
Wichita, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1696102305671
Poor service
It's taken 2 weeks to get washer worked on and it still doesn't work and can't get hold of anyone or get anyone to call us back. Initial repairman was suppose to work on washer on Thursday and low and behold his truck broke down and he couldn't come out then we get the guy today and he didn't get washer fixed
David B,
Mulvane, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1696031534776
poor
asked him to adjust the legs and did not even try, just stuck a stick under the washer to level it
Frank S,
Wichita, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695851438629
Still broken
Our freezer is still broken. We've been doing this since July when you guys came to fix our ice maker and somehow broke the freezer. Still not working as a freezer.
Melissa P,
Wichita, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695762264221
Still not working
My refrigerator is still not working. It does not keep a temperature and the ice in the freezer is melting.
Daniel A,
Wichita, KSCustomer service response - Hi Daniel, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on 1694901836487
Ice maker
It has been over four hours and the ice maker has not made any ice yet
Rachelle S,
Bel Aire, KSCustomer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on 1694265666097