9701 Metcalf Ave Reviews

Read reviews from customers who used our services at 9701 Metcalf Ave


Total reviews

690


Average Rating

4.8/5

Dryer call
July 10, 2024
Overall rating

Tech was very polite and professional. Sorry he had to refer the issue to a different tech.

Barbara C,

Shawnee, KS
Service Tech
July 09, 2024
Overall rating

Great job, seemed to fix the problem quickly and effortlessly

Myrel M,

Shawnee Msn, KS
Second trip & he got it fixed
July 09, 2024
Overall rating

It was not a good experience. I could not get anyone to help with the situation. They told me twice that a supervisor would call to help me, but no one called. The repairman does fine job, but the phone center does not have the means to help the customer. I have used Sears Repair quite a few times in the past, but never again! I would not recommend them to anyone.

Cindy R,

Lenexa, KS
Excellent customer service
July 08, 2024
Overall rating

Thomas was friendly, polite and professional, he explained everything and assured me that if any problems arose, it would be taken care of promptly!!

Jennifer P,

Basehor, KS
Great technician
July 08, 2024
Overall rating

Sam arrived at the appointed time. He quickly found the issue. He carefully and clearly explained it and showed it to me.

Larry W,

Olathe, KS
Unknown
July 08, 2024
Overall rating

He was very nice and polite and seemed to know what he was doing

Margaret C,

Olathe, KS
Dishwasher repair
July 05, 2024
Overall rating

Thomas B was great. My experience with Sears communication process was pour.

Mary C,

Lenexa, KS
Excellent!
July 05, 2024
Overall rating

This company did an awesome with our refrigerator. They saved us from buying a new one.

Lalita V,

Olathe, KS
Refrigerator repair
July 05, 2024
Overall rating

Great advice from Christopher, frig was working and had no current problems.

Stephen B,

Prairie Village, KS
Excellent service
July 05, 2024
Overall rating

He was very knowledgeable, professional. He came right in and got my refrigerator working again. Thank you so much.

Kim J,

Kansas City, KS