9701 Metcalf Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (505 reviews)
Fixed my refrigerator
August 11, 2024
Overall rating

Happy with the service

Martha H, Lenexa, KS

Freezer/Refrigerator
August 08, 2024
Overall rating

Very professional and seemed to know what he was doing. He assured me that the freezer/refrigerator was fixed.

Erma M, Kansas City, MO

Gary is a very good technician
August 07, 2024
Overall rating

Gary came the first time and told us we needed a new ice maker. He returned today with the replacement and quickly got it installed. He also gave me a few tips and information that I was never aware of before. Gary is great!

Brenda M., Kansas City, MO

Excellent tecnician
August 03, 2024
Overall rating

"Chris" is friendly, thorough, efficient, knowledgeable, and very customer-centered. We've all had service techs who just wanted to rush through the job, so they could hurry to their next job. Chris is the opposite: Customer is first (!), then solving the problem. Thank you, Christopher!

Richard B, Kansas City, MO

Review of Tom's service call.
August 02, 2024
Overall rating

I cannot put into words what a professional Tom is. He is knowledgeable, personable, helpful and an all around quality serviceman. I wish in daily life we could come into contact with more people like him. He is a credit to his profession and his employer should recognize him as such. Thank you Tom for all your help this time and over the years.

William R, Shawnee, KS

Personable and Expert
August 02, 2024
Overall rating

Elisha kept me updated on the time of his arrival, text and called me. He thoroughly tested my washer and checked all water pipes and drains. He explained Sears warranty plan and told me about the 30 day warranty on the repair. He exemplifies trustworthy expertise and he's a great asset to Sears

Sally G, Prairie Vlg, KS

Excellent Service
August 02, 2024
Overall rating

Technician was quick, efficient, and fixed everything during the visit.

C Clements, Overland Park, KS

Great service technician
August 01, 2024
Overall rating

The service technician was very knowledgeable about my mower and knew exactly what was needed for repairs.

Glen S, Grandview, MO

Homeowner
August 01, 2024
Overall rating

He was a very knowledgeable young man and friendly he did a very good job thank you

Lc H, Kansas City, MO

Quick repair
July 31, 2024
Overall rating

Tom does a great job. Put the new blade clips on my mower in less than 20 minutes.

John S, Leavenworth, KS

Average Rating: 4.8/5 (505 reviews)

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