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220 S Main Reviews
Read reviews from customers who used our services at 220 S Main
Total reviews
45
Average Rating
4.5/5
Brian M & another technician he was training came to our home to replace a drain pump assembly in our Samsung washing machine. They were both very professional and friendly and did a great job with the repair, making sure the washer was working properly again and cleaning up the area before they left. I was hesitant to use the Sears service at first, but I couldn’t find another option in the area that would service a Samsung washer; however, thankfully this turned out to be a positive experience overall.
Kaylanna H,
Customer service response - Thank you for your feedback, Kaylanna! We're glad to hear Brian M and the trainee were professional, friendly, and did a great job with your Samsung washer repair.
Sears Home Services on 1782928353101
Friendly and competent!
Donald A,
Customer service response - Thank you for your feedback, Donald! We're glad to hear you found our service friendly and competent.
Sears Home Services on 1777139287455
Marilyn P,
Customer service response - Thank you for the amazing 5-star review, Marilyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776975703573
Mike S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774491078632
The tech was very knowledgeable & nice
Jay V,
Customer service response - Thank you for your review, Jay! We're glad to hear our tech was knowledgeable and nice.
Sears Home Services on 1773795829111
Service Man was very professional and knowledgeable!!
Angelica G,
Customer service response - Thank you for your review, Angelica! We're glad to hear our serviceman was professional and knowledgeable.
Sears Home Services on 1772670445927
Brian fixed the oven in a very short amount of time! It works better than it ever did before, and it a little more than one year old.
Nora P,
Customer service response - Thank you for your review, Nora! We're glad to hear Brian was able to fix your oven quickly and improve its performance.
Sears Home Services on 1768880759288
Brian was very professional and knowledgeable, took care of the problem and I would highly recommend him.
Joy P,
Customer service response - Thank you for your review, Joy! We're glad to hear Brian was professional and knowledgeable in taking care of the problem.
Sears Home Services on 1765163002889
Everything was great, polite, efficient. Thank you
David S,
Customer service response - Thank you for your review, David! We're glad to hear everything was great, polite, and efficient.
Sears Home Services on 1764034596611
This service was amazing. Brian came, as scheduled, about 2 weeks ago and within a few minutes of examining our situation said he had to order a part. He said his next available appointment for installing the part was about 3.5 weeks away. This was daunting for me, as an older woman using a cane and knowing that I would need to find a coin laundry to do our laundry. But he said, that once the part arrived, their might be an earlier service appointment and the Sears would like us know. The part arrived just about one week after it was ordered and within two days we had a new service appointment, about 5 days away. So instead of having to not wash for almost a whole month, we could get our washer totally repaired within about two weeks and didn't have to carry heavy loads of clothers to the coin laundry. Brian came again, just as scheduled and installed the new part and the washer is working fine now. I'm so very please with this service and especially with Brian who is bright, smiling, and efficient! Thank you!
Susan N,
Customer service response - Thank you for sharing your experience, Susan! We're thrilled to hear Brian was able to expedite your repair and provide such efficient service. We're glad your washer is working well now.
Sears Home Services on 1760927359444
