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220 S Main Reviews
Read reviews from customers who used our services at 220 S Main
Total reviews
45
Average Rating
4.5/5
I was not there is see the person, but mt stepson was, they did not leave a receipt for my insurance. Can you send me a receipt. They didn’t even leave receipt for the check saying it was paid
Mike M,
Customer service response - We apologize for the inconvenience, Mike. Please contact us directly so we can assist you in obtaining the necessary receipt for your insurance.
Sears Home Services on 1745797838280
Gentleman was not friendly and the part we did not fix due to ridiculous price
denita S,
Customer service response - We apologize for the experience, Denita. We appreciate your feedback and will work to improve our service and pricing transparency.
Sears Home Services on 1744856265447
The repair person was polite and did his job, although he was unclean and unkept looking. However, he did the job when he got here and I am hoping it’s fixed (Its only been 3 hours since completed, so I am not 100% certain the refrigerator is working yet.) I would give my biggest complaint to Sears for an inefficient system. The extreme wait in getting something done is maddening. When I first called with a problem, it was 4 days before a repair person could come (I understand that/reasonable). When he came, he didn’t fix it…he simply diagnosed it and said a part had to be ordered and then a repair person would come back to fix. Again, I understood. The part he ordered arrived at my home March 6. He told me I couldn’t get a repair person there until March 12. Another big complaint is the time frame notification of a service (sometime between 8-5)…there was no human or computer update until he was on his way as we waited all day and he got there around 4:00 pm. I will never use Sears repair service again.
Barb P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773623769408
Left trash and old compressor on patio. Didn't clean up his own mess
David C,
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721211768549
The service tech was very nice. The floater had to be replaced on my dishwasher. I was charged $479. That is highway robbery and there is no way to justify that price.
Chris B,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1765163550165
Absolutely ridiculous! Took 4 trips and over a month to get my Washing machine fixed. You would think they could do a full diagnostics test to figure it out, Nope! Ohh try this, that’s not it, order another part and wait. Ok try this, nope that’s not it either. Order another part and wait. At this point, they replaced every part except the drum and exterior.
Jayson N,
Customer service response - We apologize for the trouble you've faced, Jayson. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1722906692607
jamie F,
Customer service response - Hi jamie, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1713085940355
