505 N Poplar St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Emma S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 19, 2025
Rebecca S
Fast and efficient
Customer service response - Thank you for your review, Rebecca! We're pleased to hear our service was fast and efficient.
Sears Home Services on March 19, 2025
George J
Technician was very knowledgeable, professional and courteous. I accepted the Sears home warranty because of his ability to explain the plan. Thank you Eric
Customer service response - Thank you for your review, George! We're pleased to hear Eric was knowledgeable, professional, and courteous, and that he explained the home warranty plan effectively.
Sears Home Services on March 17, 2025
Jerry C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 12, 2025
W W
Serviceman arrived, found the problem, corrected it in a timely manner.
Customer service response - Thank you for your review! We're pleased to hear our serviceman was able to find and correct the problem promptly.
Sears Home Services on January 21, 2025
Julie F
Zachary was great but the process for scheduling service was not a good experience. After the first service call didn’t fix the issue we called the same day and was promised we’d get a call back the same day. We wound up calling 4 times because we didn’t get a call back. Also the customer service reps are very hard to understand.
Customer service response - Thank you for your feedback, Julie. We're glad Zachary provided great service, but we're sorry to hear about the scheduling issues and communication difficulties. Please contact us directly so we can address your concerns.
Sears Home Services on January 19, 2025
Keith J
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 19, 2025
Richard H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 19, 2025
Cliff C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 16, 2025
Michael N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 16, 2025
