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505 N Poplar St Reviews
Read reviews from customers who used our services at 505 N Poplar St
Total reviews
269
Average Rating
4.6/5
Found the problem quickly and fixed it with no other problems.
debby S,
Customer service response - Thank you for your feedback, Debby! We're glad to hear the issue was identified and fixed quickly without any other problems.
Sears Home Services on 1793041791937
Charlie J,
Customer service response - Thank you for the amazing 5-star review, Charlie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792883988787
Will W,
Customer service response - Thank you for the amazing 5-star review, Will! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792792618593
Darren was very helpful & informative.
Amber B,
Customer service response - Thank you for your feedback, Amber! We're glad to hear Darren was helpful and informative during your service.
Sears Home Services on 1790561077881
Very conscientious and knowledgeable. Explains what he is doing and why. Good personality to work with.
Larry T,
Customer service response - Thank you for your feedback, Larry! We're glad to hear the technician was conscientious, knowledgeable, and had a good personality.
Sears Home Services on 1790182633279
Lewis was a great technician. He was informative and helpful, explaining the process and the next steps needed.
Brian C,
Customer service response - Thank you for your feedback, Brian! We're glad to hear Lewis was informative and helpful in explaining the process and next steps.
Sears Home Services on 1789662713853
Very easy to work with. He was here in a timely manner. I’d recommend them for sure. The Ac unit is working as it should now.
Becky F,
Customer service response - Thank you for your feedback, Becky! We're glad to hear the service was easy and timely, and that your AC unit is working well now.
Sears Home Services on 1789506162189
Nice man and quickly resolved the issue!
James E,
Customer service response - Thank you for your feedback, James! We're glad to hear the issue was resolved quickly and the service was pleasant.
Sears Home Services on 1789426444055
Troy was knowledgable, forthright, and thorough when he diagnosed our dishwasher. I appreciated his timeliness and communication!
Lindsay W,
Customer service response - Thank you for your feedback, Lindsay! We're glad to hear Troy was knowledgeable, forthright, and thorough in diagnosing your dishwasher.
Sears Home Services on 1788879407341
Jared S,
Customer service response - Thank you for the amazing 5-star review, Jared! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787779288443
The technician was very polite and professional. He explained everything problem he discovered and what he was doing to resolve the problem. I’m very pleased with the service I received. My air conditioner is working now. Thanks so much.
Glenda L,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear the technician was polite, professional, and resolved the issue with your air conditioner.
Sears Home Services on 1787774328715
Great experience problem solved. Very good tech person
Luis L,
Customer service response - Thank you for your feedback, Luis! We're glad to hear you had a great experience and that the tech person solved the problem for you.
Sears Home Services on 1787610964211
Very thorough and detailed
Steven G,
Customer service response - Thank you for your feedback, Steven! We're glad to hear you found our service thorough and detailed.
Sears Home Services on 1786985325978
Guy worked through some difficult issues. Took the time to get it done correctly.
Jerry,
Customer service response - Thank you for your feedback, Jerry! We're glad to hear the technician worked through the difficult issues and took the time to get it done correctly.
Sears Home Services on 1786730391784
Excellent scheduling and excellent personal service. Troy was outstanding in his work.
Don Y,
Customer service response - Thank you for your feedback, Don! We're glad to hear you received excellent scheduling and personal service, and that Troy was outstanding in his work.
Sears Home Services on 1786720161765
Tevin Y,
Jenny K,
Customer service response - Thank you for the amazing 5-star review, Jenny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786567444695
Troy was friendly, professional and thorough.
Diana W,
Customer service response - Thank you for your feedback, Diana! We're glad to hear Troy was friendly, professional, and thorough.
Sears Home Services on 1786551847761
arbie S,
Customer service response - Thank you for the amazing 5-star review, Arbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786396663263
pat L,
Customer service response - Thank you for the amazing 5-star review, Pat! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786121543111
Words cannot express my sincere appreciation for the concern, professionalism and Devin's ability to troubleshoot and resolve the issue. Sevin, again "thanks for your service." Sears should be very honored to have you share your expertise with their company. Appreciative, Dr. B. Jones -Jackson, one satisfied customer! Although, I cannot say this for Sears' AI customer service representative which happened to have been a thorn in my side. AI can never replace a live person when a customer is in need of immediate customer service attention in the event of what is considered an emergency. I place the blame on both the servicer and warranty company for this. Ha ving a client wait 3 weeks from an initial visit in this heat is utterly ridiculous. Hope this doesn't happen to anyone in the immediate near future.Customer satisfaction is what keeps companies in business.
Dr. J,
Customer service response - Thank you for your feedback, Dr. Jones-Jackson! We're glad to hear Devin provided exceptional service and resolved the issue, and we apologize for the inconvenience caused by the delay and AI customer service.
Sears Home Services on 1785970743344
Eric from Sears home services identified the problem and helped me in making a good decision.
Brent B,
Customer service response - Thank you for your feedback, Brent! We're glad to hear Eric identified the problem and assisted you in making a good decision.
Sears Home Services on 1785612924955
Charlie was on time, diagnosed the problem, answered our questions and completed the repair after the ordered temperature control micro switch part arrived. We are currently monitoring our freezer. We appreciate Sears Appliance Repair being available.
Donald L,
Customer service response - Thank you for your feedback, Donald! We're glad to hear Charlie was punctual, thorough, and completed the repair efficiently.
Sears Home Services on 1785455320512
Very explanatory very nice.
Maria B,
Customer service response - Thank you for your feedback, Maria! We're glad to hear the service was explanatory and nice.
Sears Home Services on 1785455176766
The two technicians spent a lot of time trying to find the cause of the leak. They explained everything to me as they worked. I was very satisfied with the job they performed.
Lisa N,
Customer service response - Thank you for your feedback, Lisa! We're glad to hear the technicians took the time to find the cause of the leak and explained everything to you, ensuring your satisfaction with the job.
Sears Home Services on 1785430209572
