505 N Poplar St Reviews
Read reviews from customers who used our services at 505 N Poplar St
Total reviews
244
Average Rating
4.6/5
This tech we had today 8/28/24 was very thorough and pleasant. The other one you sent out on the 16th wasn't as thorough. I can not say the same for your customer service dept; first it's hard to understand them when their English isn't that good and most of all I dont appreciate someone who is condensending. That dept. needs improvement.
Vicki H,
Customer service response - Thank you for your feedback, Vicki. We're glad to hear about your positive experience with today's technician and apologize for any issues you encountered with our customer service department.
Sears Home Services on 1724901647867
Charlie was professional and did a great job fixing my dishwasher!
stevespencer66,
Customer service response - Thank you for your kind words! We're thrilled to hear Charlie did a great job with your dishwasher repair.
Sears Home Services on 1723604388486
Needed to have our refrigerator looked at. It was not cooling properly. Was able to schedule Sear Home Services to look at it the same day I set the appointment! Zach was out tech and was able to show up earlier than anticipated. Zach was very friendly, professional and fast at diagnosing our problem. He did a great job.
Brad B,
Customer service response - Thank you for your positive feedback about Zach's prompt and professional service. We're delighted to hear that your refrigerator issue was resolved swiftly!
Sears Home Services on 1723161407482
Very polite and fast! Had some trouble getting a hold of Sears themselves, but our technician was great!
Taylor B,
Customer service response - Thank you for highlighting our technician's efficiency and politeness! We apologize for any difficulty in reaching us and appreciate your patience.
Sears Home Services on 1722769634523
Dena D,
Customer service response - A big thank you, Dena, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721105855236
Our service technician was great! He arrived promptly and tackled unexpected challenges with patience. I appreciated everything he did to make sure the repair was done well and that our dishwasher ran like new!
Kate F,
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on 1720413186145
Thank you!
Emad B,
Customer service response - We're so glad to hear you had a positive experience. Thank you for your kind words!
Sears Home Services on 1719793425040
Theresa S,
Customer service response - Thank you so much for the fantastic 5-star rating, Theresa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719549848734
Kelli B,
Customer service response - A big thank you, Kelli, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719292801831
Always on time
Gwyleyma G,
Customer service response - Thank you for highlighting our punctuality, it's something we value greatly in providing our service.
Sears Home Services on 1719284561601