505 N Poplar St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Judy R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 28, 2024
Cierra T
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 21, 2024
Peggy N
Amazing quick professional and efficient
Customer service response - Thank you for your 5-star review! We're thrilled to hear you had an amazing experience with our quick and professional service.
Sears Home Services on September 17, 2024
Sue S
The technician fixed the problem of my leaking dishwasher and told me where I can purchase the 2 burners I need for my stove. He was polite and very helpful.
Customer service response - Thank you for your positive feedback, Sue! We're delighted to hear that our technician was able to assist you with your dishwasher and provide helpful advice for your stove.
Sears Home Services on September 09, 2024
Vicki H
This tech we had today 8/28/24 was very thorough and pleasant. The other one you sent out on the 16th wasn't as thorough. I can not say the same for your customer service dept; first it's hard to understand them when their English isn't that good and most of all I dont appreciate someone who is condensending. That dept. needs improvement.
Customer service response - Thank you for your feedback, Vicki. We're glad to hear about your positive experience with today's technician and apologize for any issues you encountered with our customer service department.
Sears Home Services on August 28, 2024
stevespencer66
Charlie was professional and did a great job fixing my dishwasher!
Customer service response - Thank you for your kind words! We're thrilled to hear Charlie did a great job with your dishwasher repair.
Sears Home Services on August 13, 2024
Brad B
Needed to have our refrigerator looked at. It was not cooling properly. Was able to schedule Sear Home Services to look at it the same day I set the appointment! Zach was out tech and was able to show up earlier than anticipated. Zach was very friendly, professional and fast at diagnosing our problem. He did a great job.
Customer service response - Thank you for your positive feedback about Zach's prompt and professional service. We're delighted to hear that your refrigerator issue was resolved swiftly!
Sears Home Services on August 08, 2024
Taylor B
Very polite and fast! Had some trouble getting a hold of Sears themselves, but our technician was great!
Customer service response - Thank you for highlighting our technician's efficiency and politeness! We apologize for any difficulty in reaching us and appreciate your patience.
Sears Home Services on August 04, 2024
Dena D
Customer service response - A big thank you, Dena, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Kate F
Our service technician was great! He arrived promptly and tackled unexpected challenges with patience. I appreciated everything he did to make sure the repair was done well and that our dishwasher ran like new!
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on July 07, 2024
