102 East Main Street Reviews

Read reviews from customers who used our services at 102 East Main Street


Total reviews

25


Average Rating

4.2/5

September 12, 2025
Overall rating

The repair technician was great and he tried to help the best he could to add a home warranty for us but for some reason what I use to purchase, they won’t let me purchase it for my area but the service technician was able to service my area. Makes no sense to me at all!! Way over priced.

Paula B,

Customer service response - We apologize for the confusion and pricing concerns, Paula. We appreciate your feedback and are glad to hear the technician was helpful.

Sears Home Services on 1757654330780

November 07, 2024
Overall rating

Tech found the problem to be with the knobs and not the switch. He ordered knobs and we will see what happens when they get here.

David D,

Customer service response - We apologize for any inconvenience, David. We appreciate your patience and feedback, and we hope the new knobs resolve the issue.

Sears Home Services on 1731028064191

October 25, 2024
Overall rating

King G,

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on 1729815967576

March 04, 2024
Overall rating

said they had someone in our area. they did not. waste of time.

Scott M,

Customer service response - Thank you, Shawn, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1709539324974

February 08, 2024
Overall rating

They are no longer there

Mel L,

Customer service response - Hi Mel, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on 1707350822498

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