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102 East Main Street Reviews
Read reviews from customers who used our services at 102 East Main Street
Total reviews
26
Average Rating
4.1/5
Thank you! Diagnosed correctly immediately and got the parts here and fixed it asap after another tech dropping th ball on us. Thank you very much! 5 ⭐️
Denton D,
Customer service response - Thank you for your review, Denton! We're glad to hear our team quickly diagnosed and resolved the issue for you.
Sears Home Services on 1774831558289
Paul R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767921890233
mike W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767318820108
Brian did a thorough job inspecting our new oven, and was vary informative! Appreciated his expertise and insight.
Chelsea J,
Customer service response - Thank you for your review, Chelsea! We're pleased to hear that Brian provided a thorough inspection and valuable insight on your new oven.
Sears Home Services on 1765418050947
Brian shows up on time every time and does a great job. He also doesn't mind explaining to me what is going on with my appliance. I hope he is always my technician. Thanks so much !!
Jody M,
Customer service response - Thank you for your review, Jody! We're pleased to hear that Brian consistently provides timely and informative service.
Sears Home Services on 1764806885919
Very friendly
Kathy E,
Customer service response - Thank you for your feedback, Kathy! We're pleased to hear you found our service very friendly.
Sears Home Services on 1764555979281
Very respectful and professional, did his job well. Everything works fine.
daniel F,
Customer service response - Thank you for your feedback, Daniel! We're pleased to hear our technician was respectful, professional, and ensured everything works fine.
Sears Home Services on 1761786277564
My repairman Wayne was the best I could ever ask for fast and efficient thank you Wayne and Sears
Michael F,
Customer service response - Thank you for your review, Michael! We're thrilled to hear Wayne provided fast and efficient service.
Sears Home Services on 1761786308259
Fast and efficient service. No complaints.
Jana J,
Customer service response - Thank you for your review, Jana! We're glad to hear you were satisfied with our fast and efficient service.
Sears Home Services on 1753320149843
Service tech was very quick and efficient
PATTY W,
Customer service response - Thank you for your review, Patty! We're pleased to hear our service tech was quick and efficient.
Sears Home Services on 1750375298395
Is always professional and does a good job!
Chuck Y,
Customer service response - Thank you for your feedback, Chuck! We're pleased to hear that our service is consistently professional and effective.
Sears Home Services on 1741916277740
Howard D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730947802573
Zach was awesome. Very friendly and explained things throughly.
Randy K,
Customer service response - We're thrilled to hear about your positive experience with Zach! Thank you for sharing your feedback.
Sears Home Services on 1729134037624
Excellent service. Very knowledgeable technicians! Prompt service and fixed our problem today!!
Deanna F,
Customer service response - Thank you for your kind words! We're thrilled to have resolved your issue promptly.
Sears Home Services on 1711076890683
Wayne is always friendly and helpful. Always in a great mood.
Hazel R,
Customer service response - We're delighted to hear that you appreciate Wayne's friendly service! Thank you for sharing your positive experience.
Sears Home Services on 1710477560034
I had good communication and was informed approximately when to expect him. This was so helpful. He did a great job of installing my dishwasher parts. He was efficient and quick with the parts installation.
Colleen N,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our communication and the efficiency of our technician during the dishwasher parts installation. We're glad we could be of assistance.
Sears Home Services on 1705564085749
The technician was very personable and fixed our dishwasher in a reasonable amount of time.
Lisa D,
Brian Mills was excellent. He fixed the issue in minutes because of his expertise. He also leveled the dishwasher so it would work properly. If I have issues with any of my appliances, I will request Brian to come back.
Dianne H,
Warren I,
Customer service response - Thanks for the great rating, Warren! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1750982613635
Freda R,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1773796139581
The repair technician was great and he tried to help the best he could to add a home warranty for us but for some reason what I use to purchase, they won’t let me purchase it for my area but the service technician was able to service my area. Makes no sense to me at all!! Way over priced.
Paula B,
Customer service response - We apologize for the confusion and pricing concerns, Paula. We appreciate your feedback and are glad to hear the technician was helpful.
Sears Home Services on 1757654330780
Tech found the problem to be with the knobs and not the switch. He ordered knobs and we will see what happens when they get here.
David D,
Customer service response - We apologize for any inconvenience, David. We appreciate your patience and feedback, and we hope the new knobs resolve the issue.
Sears Home Services on 1731028064191
reviews say the business is in pittsburg ks. it is not
S J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1790560021831
King G,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1729815967576
said they had someone in our area. they did not. waste of time.
Scott M,
Customer service response - Thank you, Shawn, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1709539324974
