Appointment Lookup
802-552-4364
6501 Grape Rd Reviews
Read reviews from customers who used our services at 6501 Grape Rd
Total reviews
306
Average Rating
4.7/5
Friendly and knowledgeable
Calvin was amazing. He took his time to explain to us what the problem was and how to make sure we avoid any future issues. Would highly recommend him to anyone.
Rob D,
Niles, MICalvin was great!!
Awesome experience from beginning to end. He was prompt, professional and he worked quickly.. i highly recommend!!
Danelle W,
Dowagiac, MITechnician is great! But not Sears' scheduling system
Calvin the technician, was very honest, competent, and a very nice person. But Sears attempt at using AI to automate the scheduling process was horrendous. Specifically, the AI did not accurately understand the address, and then the system gives you no way to correct the erroneous address, despite saying you can do so in the chat. It does not actually work. So it sent the text to the wrong place. No live agent, no way to correct errors, and no way to communicate with the tech until he is on site, in this case the wrong site.
Michael S,
Dowagiac, MIWasher repair
Great detection, correction, work, and service by the technician. Super fast and reliable.
Juancarlos A,
South Bend, INDishwasher Repair
The Sears service technician did a great job diagnosing and repairing my dishwasher. He was very kind and polite.
Daniel G,
Saint Joseph, MIWasher Repair
Was able to receive service on the day that I called and quick attention was given.
William M,
Dowagiac, MILG Clothes Washer Triage
Ben was efficient, knowledgeable, and professional when diagnosing our clothes washer's issue.
Ernie L,
Saint Joseph, MIGood Communicator
Calvin was very friendly and very professional. Also, patiently waited while I logged in all of my contact/credit card information.
Allen Jackson,
Buchanan, MIBetsy Services
Was very polite informed helpful neat. Would recommend to all.
Nancy C,
Saint Joseph, MIFrancis
Francis was excellent! His experience shown through the minute he started. He was well knowledgeable and knew exactly what to do! Such courtesy. Many thanks from Chrystal and Janice
Chrystal T-M and Janice T,
South Bend, IN