3901 S Franklin St Reviews

Read reviews from customers who used our services at 3901 S Franklin St


Total reviews

177


Average Rating

4.6/5

June 01, 2026
Overall rating

I want to say that our technicians name was Matthew and we had him both times that he had to come over and I’d say he was great! He was very respectful of our home. Communication was also great and he knew what he was doing. I would 100% use sears again in the future.

Layla S,

Customer service response - Thank you for your feedback, Layla! We're glad to hear Matthew was respectful, communicated well, and provided great service. We look forward to serving you again in the future.

Sears Home Services on 1780343630562

May 29, 2026
Overall rating

breislly F,

Customer service response - Thank you for the amazing 5-star review, Breislly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780111500390

May 13, 2026
Overall rating

Rebeccca G,

Customer service response - Thank you for the amazing 5-star review, Rebeccca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778693915128

May 12, 2026
Overall rating

Serviceman arrived on time and fixed my dryer within 15 minutes. Works great. Very satisfied.

Rebecca S,

Customer service response - Thank you for the amazing 5-star review, Rebecca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778527602144

May 01, 2026
Overall rating

They fixed the issue quickly. Reasonably priced.

Tiffany L,

Customer service response - Thank you for your feedback, Tiffany! We're glad to hear the issue was fixed quickly and at a reasonable price.

Sears Home Services on 1777738123783

April 30, 2026
Overall rating

Lynda J,

Customer service response - Thank you for the amazing 5-star review, Lynda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777590862252

April 25, 2026
Overall rating

Tonya J,

Customer service response - Thank you for the amazing 5-star review, Tonya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777178867026

April 24, 2026
Overall rating

Fast and very communicative service!

Andy J,

Customer service response - Thank you for your feedback, Andy! We're glad to hear you received fast and communicative service.

Sears Home Services on 1777054982081

April 13, 2026
Overall rating

Came in and knocked out repair for both of my appliances. We are washing and drying our clothes again! Thank you Samar! We had the extended warranty on the laundry pair and thank God we did!

Douglas N,

Customer service response - Thank you for your feedback, Douglas! We're glad to hear Samar efficiently repaired both of your appliances, allowing you to wash and dry clothes again.

Sears Home Services on 1776132837650

March 24, 2026
Overall rating

Marques was very quick to find the problem with my oven and repaired it right away. Very reasonable prices.

Carrie L,

Customer service response - Thank you for your kind words, Carrie! We're delighted to hear that Marques was quick and efficient in repairing your oven, and that you found our prices reasonable.

Sears Home Services on 1774313125419

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