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3901 S Franklin St Reviews
Read reviews from customers who used our services at 3901 S Franklin St
Total reviews
185
Average Rating
4.6/5
Very good service, very informative and answered all my questions.
Trudi G,
Esther C,
Customer service response - Thank you for the amazing 5-star review, Esther! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789771193666
Cynthia N,
Customer service response - Thank you for the amazing 5-star review, Cynthia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789746534715
Marshall was awesome. Extremely professional very kindly good communication and solve the problem.
Judy B,
Customer service response - Thank you for your feedback, Judy! We're glad to hear Marshall was awesome, professional, and communicated well to solve the problem.
Sears Home Services on 1788454594928
Honest knowledgeable straight forward
Alan B,
Customer service response - Thank you for your feedback, Alan! We're glad to hear the service was honest, knowledgeable, and straightforward.
Sears Home Services on 1788399007270
William was very knowledgeable and efficient
Georgia D,
Customer service response - Thank you for your feedback, Georgia! We're glad to hear William was knowledgeable and efficient.
Sears Home Services on 1786040664240
Laurie G,
Customer service response - Thank you for the amazing 5-star review, Laurie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781121272129
I want to say that our technicians name was Matthew and we had him both times that he had to come over and I’d say he was great! He was very respectful of our home. Communication was also great and he knew what he was doing. I would 100% use sears again in the future.
Layla S,
Customer service response - Thank you for your feedback, Layla! We're glad to hear Matthew was respectful, communicated well, and provided great service. We look forward to serving you again in the future.
Sears Home Services on 1780343630562
breislly F,
Customer service response - Thank you for the amazing 5-star review, Breislly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780111500390
Rebeccca G,
Customer service response - Thank you for the amazing 5-star review, Rebeccca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778693915128
Serviceman arrived on time and fixed my dryer within 15 minutes. Works great. Very satisfied.
Rebecca S,
Customer service response - Thank you for the amazing 5-star review, Rebecca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778527602144
They fixed the issue quickly. Reasonably priced.
Tiffany L,
Customer service response - Thank you for your feedback, Tiffany! We're glad to hear the issue was fixed quickly and at a reasonable price.
Sears Home Services on 1777738123783
Lynda J,
Customer service response - Thank you for the amazing 5-star review, Lynda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777590862252
Tonya J,
Customer service response - Thank you for the amazing 5-star review, Tonya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777178867026
Fast and very communicative service!
Andy J,
Customer service response - Thank you for your feedback, Andy! We're glad to hear you received fast and communicative service.
Sears Home Services on 1777054982081
Came in and knocked out repair for both of my appliances. We are washing and drying our clothes again! Thank you Samar! We had the extended warranty on the laundry pair and thank God we did!
Douglas N,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear Samar efficiently repaired both of your appliances, allowing you to wash and dry clothes again.
Sears Home Services on 1776132837650
Marques was very quick to find the problem with my oven and repaired it right away. Very reasonable prices.
Carrie L,
Customer service response - Thank you for your kind words, Carrie! We're delighted to hear that Marques was quick and efficient in repairing your oven, and that you found our prices reasonable.
Sears Home Services on 1774313125419
Marshal listened our concerns about our broke down furnace, ran the furnace, heard the issue, was pretty sure immediately, ran some diagnostics just to be sure, and pulled out the blower motor. He then drove 45 minutes each way to get a new motor, installed it and was a pleasure having him in our house.
Ralph J,
Customer service response - Thank you for your kind words, Ralph! We're delighted to hear that Marshal was attentive, thorough, and a pleasure to have in your home while fixing your furnace.
Sears Home Services on 1773879469807
Kathy W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773796187935
Great worker smart and fast. Made the repair go smooth.
Donald W,
Customer service response - Thank you for your kind words, Donald! We're delighted to hear that our worker was smart and fast, making the repair process smooth.
Sears Home Services on 1771980028521
The service received was fantastic!! Latwan H. was here, recognized the problem quickly with my dryer, fixed it, and it was back in operation within 15 minutes. He was very informative, professional, and kind. Saved us lots of money as the fee was very reasonable!! I also found out that the service comes with a 30 day guarantee. Wow!! Bang for the buck!! Would definitely recommend to others, and will keep my ear pierced to recommend LaTwan. TY!!
la S,
Customer service response - Thank you for your kind words, La Tanya! We're delighted to hear that Latwan was informative, professional, and efficient in fixing your dryer, and that you found the service to be a great value.
Sears Home Services on 1771288539233
Darrell knows how to fix things! Friendly and efficient too.
Jeanette N,
Customer service response - Thank you for your kind words, Jeanette! We're delighted to hear that Darrell was friendly, efficient, and knowledgeable in fixing things.
Sears Home Services on 1769746667815
Debra B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768960681247
Rufus and Mathew were careful and thorough. Great job!
Adrienne B,
Customer service response - Thank you for your kind words, Adrienne! We're delighted to hear that Rufus and Mathew were careful and thorough in doing a great job.
Sears Home Services on 1767143947047
Ronald T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766025462484
