3901 S Franklin St Reviews

Read reviews from customers who used our services at 3901 S Franklin St


Total reviews

177


Average Rating

4.6/5

April 30, 2025
Overall rating

Marshall is just the best . Effective communicator , fixes things efficiently and takes care of of all of our needs

Javier M,

Customer service response - Thank you for your kind words, Javier! We're delighted to hear that Marshall provided efficient and attentive service.

Sears Home Services on 1745974322994

April 24, 2025
Overall rating

Rufus was very kind, nice, and he was on time. I was very pleased with the service he provided. It was a simple fix, and I appreciated that because sometimes people will try to act like you need a new appliance when really you don’t. I found him trustworthy. I will definitely be using Sears again.

carol S,

Customer service response - Thank you for your kind words, Carol! We're delighted to hear that Rufus provided timely and trustworthy service, and we look forward to assisting you again.

Sears Home Services on 1745534985264

April 22, 2025
Overall rating

Julie B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745363816586

April 14, 2025
Overall rating

Letwan is the best, he always takes his time to find the problem and fixes my things every time. You can tell the experience that he has just by his conversation and confidence in his work. As a Service Manager in the Service industry without a doubt he would be one of my top techs. You need people like him so treat him well and thank you for sending him. Heath M

Peanut P,

Customer service response - Thank you for your kind words, Heath! We're delighted to hear that Letwan consistently provides thorough and confident service, and we truly value his expertise.

Sears Home Services on 1744591690054

March 23, 2025
Overall rating

Marshall was at my house with a partner being trained you couldn't ask for two better guys to work on a boiler they did great work I give them a five star

Rebecca G,

Customer service response - Thank you for your kind words, Rebecca! We're delighted to hear that Marshall and his partner provided great service on your boiler.

Sears Home Services on 1742733146478

March 19, 2025
Overall rating

Bonnie M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1742345918817

March 13, 2025
Overall rating

The technician arrived on time and did a nice job. He was careful and asked us to move a bird we had in the area when he used acetylene because it might be toxic.

Lane T,

Customer service response - Thank you for your kind words, Lane! We're delighted to hear that our technician was punctual, careful, and considerate of your pet's safety.

Sears Home Services on 1741916244604

February 19, 2025
Overall rating

King was very personable and knowledgeable. Was able to fully diagnose the problem & fixed the dishwasher with one touch! I'd definitely welcome him into our home again.

Carol H,

Customer service response - Thank you for your kind words, Carol! We're delighted to hear that King provided personable and knowledgeable service, and we look forward to assisting you again.

Sears Home Services on 1740008792421

February 01, 2025
Overall rating

Great technician definitely knows his job. Thank you!

Bob P,

Customer service response - Thank you for your kind words, Bob! We're delighted to hear that our technician provided knowledgeable service.

Sears Home Services on 1738469026094

February 01, 2025
Overall rating

Ted W,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1738469716230

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