3901 S Franklin St Reviews
Showing most recent reviews from verified customers of Sears Home Services
carol S
Rufus was very kind, nice, and he was on time. I was very pleased with the service he provided. It was a simple fix, and I appreciated that because sometimes people will try to act like you need a new appliance when really you don’t. I found him trustworthy. I will definitely be using Sears again.
Customer service response - Thank you for your kind words, Carol! We're delighted to hear that Rufus provided timely and trustworthy service, and we look forward to assisting you again.
Sears Home Services on April 24, 2025
Julie B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Peanut P
Letwan is the best, he always takes his time to find the problem and fixes my things every time. You can tell the experience that he has just by his conversation and confidence in his work. As a Service Manager in the Service industry without a doubt he would be one of my top techs. You need people like him so treat him well and thank you for sending him. Heath M
Customer service response - Thank you for your kind words, Heath! We're delighted to hear that Letwan consistently provides thorough and confident service, and we truly value his expertise.
Sears Home Services on April 13, 2025
Rebecca G
Marshall was at my house with a partner being trained you couldn't ask for two better guys to work on a boiler they did great work I give them a five star
Customer service response - Thank you for your kind words, Rebecca! We're delighted to hear that Marshall and his partner provided great service on your boiler.
Sears Home Services on March 23, 2025
Bonnie M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 18, 2025
Lane T
The technician arrived on time and did a nice job. He was careful and asked us to move a bird we had in the area when he used acetylene because it might be toxic.
Customer service response - Thank you for your kind words, Lane! We're delighted to hear that our technician was punctual, careful, and considerate of your pet's safety.
Sears Home Services on March 13, 2025
Carol H
King was very personable and knowledgeable. Was able to fully diagnose the problem & fixed the dishwasher with one touch! I'd definitely welcome him into our home again.
Customer service response - Thank you for your kind words, Carol! We're delighted to hear that King provided personable and knowledgeable service, and we look forward to assisting you again.
Sears Home Services on February 19, 2025
Bob P
Great technician definitely knows his job. Thank you!
Customer service response - Thank you for your kind words, Bob! We're delighted to hear that our technician provided knowledgeable service.
Sears Home Services on February 01, 2025
Ted W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 01, 2025
Margaret G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
