2300 Southlake Mall Reviews

Read reviews from customers who used our services at 2300 Southlake Mall


Total reviews

826


Average Rating

4.7/5

.
July 26, 2023
Overall rating

Very nice and professional made everything plain and simple so I could understand what he was saying.

Alicestine A,

Chicago, IL
Knowledgeable
July 26, 2023
Overall rating

We were very impressed at the knowledge and skill William displayed. He was courteous, thorough, and efficient in examining our leaky GE PROFILE DISHWASHER. He took pictures of the leak, called the information into GE, and cleaned up the water on the floor from testing the unit. William provided us with a case number and a telephone number in case they don't call us in one to two days. I highly recommend A & E for your appliance repair and William for his professionalism.

PM,

Munster, IN
He was great
January 27, 2026
Overall rating

I gave four stars because no company should have an all day window where the customer has to wait at home all day and loss money. The tech was great. He was pleasant. He took his shoes off at the door so he wouldn't track my floor. Didn't take him long to do the job. He went straight to work. They should really give a person a 2 to 4 hour window for the technician to be at your house.

Lonellt T,

Gary, IN
Grateful
September 05, 2025
Overall rating

Young man was knowledgeable and helpful took time to show me the problem thank you

Tasha M,

Dyer, IN
Van was great
July 07, 2025
Overall rating

My feedback is not towards Van. The 2nd visit the tech said the wrong part was ordered by the first guy. He ordered a new part and it was going to be more expensive. 3rd scheduled visit, the tech never arrived and we were forced to reschedule. A time slot for the following day was selected, although I was not available. I selected a new date and time window, 8am-12pm, the tech arrived at 2:35pm, well outside of the window. My problem was solved but getting to that step was a hassle and should have been cleaner.

Keith W,

Crown Point, IN
Good service
February 27, 2025
Overall rating

Was on time and knowledgeable of repairs and efficient on what to do.

Rachel G,

Hammond, IN
Tech service
February 22, 2025
Overall rating

Tech did not call in the morning or when he was on the road. However, he completed the repairs quickly and tightened up a loose part on the back that was making a noise.

Barbara G,

Saint John, IN
Very good
October 29, 2024
Overall rating

He was very good technician. He worked hard today 29 October.

Cornelius W,

Gary, IN
Microwave service0l
August 31, 2024
Overall rating

Could not find the problem so I'll have to wait until it occurs again and then call again.

Larry D,

Crown Point, IN
Easy fix
June 01, 2024
Overall rating

He was nice and was able to fix it with the equipment in his van

Melissa I,

Highland, IN