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1600 A St NE Reviews
Read reviews from customers who used our services at 1600 A St NE
Total reviews
136
Average Rating
4.4/5
Elena K,
Customer service response - Thank you for the amazing 5-star review, Elena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784251008968
On time friendly and explained everything to me
Jean F,
Customer service response - Thank you for your feedback, Jean! We're glad to hear the service was on time, friendly, and everything was explained to you.
Sears Home Services on 1781037146158
Our Technician Jeffrey was prompt and found the problem immediately. He solved it and we were up and running in no time!
Tony B,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Jeffrey was prompt and quickly resolved the problem.
Sears Home Services on 1779831545042
AI was confusing, repetitive and asked for info I had submitted. Jeffrey was great! I received emails, texts and phone calls Tuesday morning. Each gave a different arrival time. AI gets a zero, Jeff gets a perfect score
Al P,
Customer service response - Thank you for your feedback, Al! We're glad to hear Jeffrey was great, and we apologize for the confusion with the AI system.
Sears Home Services on 1779221047187
Steve W,
Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778612752921
All 3 repairmen we had come to our home about fixing our refrigerator were very good. Our problem was with the AI used to schedule our appointment. The code we were given to enter were never recognized. We would get 6 or 7 each time we tried to set up an appointment. Very hard to get a real person to talk to. We were totally frustrated. And then we got way too many announcements about our upcoming appointment. And when asked to verify our code was never accepted. Real people are needed more for customer service.
Jack W,
Customer service response - Thank you for your feedback, Jack! We're glad to hear the repairmen were very good, and we apologize for the frustration with the scheduling process.
Sears Home Services on 1778180524980
Jeff T,
Customer service response - Thank you for the amazing 5-star review, Jeff! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777475781492
Andy and Kent are both very skilled and professional
J S,
Customer service response - Thank you for your feedback, J Sparks! We're glad to hear Andy and Kent were skilled and professional.
Sears Home Services on 1777404063656
Jennifer R,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777401614532
Great service
glenda R,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear you received great service.
Sears Home Services on 1776521371317
