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802-552-4364
1600 A St NE Reviews
Read reviews from customers who used our services at 1600 A St NE
Total reviews
142
Average Rating
4.4/5
Dakota W,
Customer service response - Thank you for the amazing 5-star review, Dakota! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792684742612
Richard W,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790260142080
Ginny S,
Customer service response - Thank you for the amazing 5-star review, Ginny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789765142186
Repairman and his helper were excellent. Washing machine repair would cost more than buying a new one.
Glenda M,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear the repairman and his helper were excellent and that you were able to make an informed decision about your washing machine.
Sears Home Services on 1788787780182
Alexis B,
Customer service response - Thank you for the amazing 5-star review, Alexis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787592763458
Elena K,
Customer service response - Thank you for the amazing 5-star review, Elena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784251008968
On time friendly and explained everything to me
Jean F,
Customer service response - Thank you for your feedback, Jean! We're glad to hear the service was on time, friendly, and everything was explained to you.
Sears Home Services on 1781037146158
Our Technician Jeffrey was prompt and found the problem immediately. He solved it and we were up and running in no time!
Tony B,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Jeffrey was prompt and quickly resolved the problem.
Sears Home Services on 1779831545042
AI was confusing, repetitive and asked for info I had submitted. Jeffrey was great! I received emails, texts and phone calls Tuesday morning. Each gave a different arrival time. AI gets a zero, Jeff gets a perfect score
Al P,
Customer service response - Thank you for your feedback, Al! We're glad to hear Jeffrey was great, and we apologize for the confusion with the AI system.
Sears Home Services on 1779221047187
Steve W,
Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778612752921
All 3 repairmen we had come to our home about fixing our refrigerator were very good. Our problem was with the AI used to schedule our appointment. The code we were given to enter were never recognized. We would get 6 or 7 each time we tried to set up an appointment. Very hard to get a real person to talk to. We were totally frustrated. And then we got way too many announcements about our upcoming appointment. And when asked to verify our code was never accepted. Real people are needed more for customer service.
Jack W,
Customer service response - Thank you for your feedback, Jack! We're glad to hear the repairmen were very good, and we apologize for the frustration with the scheduling process.
Sears Home Services on 1778180524980
Jeff T,
Customer service response - Thank you for the amazing 5-star review, Jeff! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777475781492
Andy and Kent are both very skilled and professional
J S,
Customer service response - Thank you for your feedback, J Sparks! We're glad to hear Andy and Kent were skilled and professional.
Sears Home Services on 1777404063656
Jennifer R,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777401614532
Great service
glenda R,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear you received great service.
Sears Home Services on 1776521371317
Rhonda K,
Customer service response - Thank you for the amazing 5-star review, Rhonda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775987191614
Steve did a great job with the repair to my stove. He had an extra piece in his truck so the repair was done at once instead of waiting for the part to be ordered again. The repair was completed and I appreciate it so much. Thank you so much.
Caroline H,
Customer service response - Thank you for your feedback, Caroline! We're glad to hear Steve did a great job and had the part on hand to complete your stove repair promptly.
Sears Home Services on 1775242473514
Deanna P,
Customer service response - Thank you for the amazing 5-star review, Deanna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775083046291
Was knowledgeable and river on time and was able to diagnose the issue and order the required part while at the house ad howled uo in 2 days to fix the issue with the new part.
Jim D,
Customer service response - Thank you for your positive feedback, Jim. We're glad to hear that our technician was knowledgeable, punctual, and efficient in resolving the issue!
Sears Home Services on 1774227271519
Very fast at fixing my oven
dee K,
Customer service response - Thank you for your positive feedback, Dee. We're glad to hear that the repair on your oven was done quickly!
Sears Home Services on 1774227271487
Deborah J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623883587
Susan S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773360894801
Rebecca H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773188384045
Larry C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370139
Lester W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771370920986
