1704 S Heaton Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (36 reviews)

Pat C

November 06, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 06, 2024

Grace H

October 24, 2024

Arrived as scheduled did a super repai!!

Source: Google

Customer service response - Thank you for your 5-star review, Grace! We're happy to hear the repair was done promptly and to your satisfaction.

Sears Home Services on October 24, 2024

Marilyn R

October 08, 2024

Very pleasant repairman.

Source: Google

Customer service response - Thank you for your kind words! We're pleased to hear you had a pleasant experience with our repairman.

Sears Home Services on October 08, 2024

Elaine A

September 21, 2024

James was very friendly and knowledgeable. I was very impressed with him.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that James impressed you with his friendliness and expertise.

Sears Home Services on September 21, 2024

Arthur R

September 16, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 16, 2024

Patriots A

August 21, 2024

Dakota was awesome. Great customer service and knowledgeable. Very good

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Dakota provided you with excellent customer service and expertise.

Sears Home Services on August 21, 2024

Rodger S

August 18, 2024

Mark quickly diagnosed the problem, explained it to us, and then solved it. Wouldn’t ask for more.

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Mark provided efficient and clear service.

Sears Home Services on August 18, 2024

Brian H

August 08, 2024
Source: Google

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on August 08, 2024

David T

July 31, 2024

Dakota was prompt, competent, pleasant and taught me some things I didn't know. I hope that he is my technician the next time I need one.

Source: Google

Customer service response - Thank you for sharing your positive experience with Dakota; we're thrilled to hear he met your expectations and provided valuable insights. We look forward to serving you again in the future.

Sears Home Services on July 31, 2024

Connie M

July 17, 2024

Technician was very good. It took a few trips out but my ice maker is fixed. Thank you for all your persistence.

Source: Google

Customer service response - We're thrilled to hear the technician was able to fix your ice maker, and we appreciate your acknowledgement of our persistence. Thank you for your patience and for choosing our service.

Sears Home Services on July 17, 2024

Average Rating: 4.6/5 (36 reviews)
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