1251 US Highway 31 N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tom E
Our technician, Abib D, was outstanding. The company’s scheduling function and communication really needs work. It is AI generated, And as a result very inflexible and in our case inaccurate.
Customer service response - Thank you for your 5-star review, Tom! We're pleased to hear that Abib D was outstanding, and we appreciate your feedback on our scheduling and communication.
Sears Home Services on January 26, 2025
Jeffrey W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 19, 2025
Marie J
Mr. Otis was awesome and professional. I so appreciate him. Thank you Sears.
Customer service response - Thank you for your 5-star review, Marie! We're pleased to hear that Mr. Otis provided awesome and professional service.
Sears Home Services on January 14, 2025
Steven W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Dannel M
The tech was very knowledgeable and extremely helpful. Thank you
Customer service response - Thank you for your 5-star review, Dannel! We're pleased to hear that our technician was knowledgeable and helpful.
Sears Home Services on December 19, 2024
Lyn J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
John F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Mary W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 05, 2024
Adrian D
Very friendly, very respectful for the appliance and the home, great communication. Would definitely recommend him to do any service calls on my appliances.
Customer service response - Thank you for your 5-star review, Adrian! We're pleased to hear that you found our service friendly, respectful, and communicative, and we appreciate your recommendation.
Sears Home Services on December 03, 2024
Sondra G
John B. was friendly and professional. He recognized he had been at our home before to perform maintenance on our appliance. The maintenance was efficient and thorough. We have maintained a service contract for the appliance several years and will continue with the program as it provides us a sense of security; also having a knowledgeable technician available is a bonus, such as John B.
Customer service response - Thank you for your 5-star review, Sondra! We're pleased to hear that John B. provided friendly and professional service, and that our service contract continues to offer you peace of mind.
Sears Home Services on December 03, 2024
