1251 US Highway 31 N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (232 reviews)

James W

May 20, 2025

If every company had a "George" representing them, they would never have to worry about customer reactions. He is a perfect gentleman and representative for Sears!

Source: Google

Customer service response - Thank you for your positive feedback, James! We're delighted to hear that you had a pleasant experience with our polite technician.

Sears Home Services on September 07, 2024

Dana C

September 07, 2024

Very professional and knowledgeable.

Source: Google

Customer service response - Thank you for your 5-star review, Dana! We're pleased to hear that our technician was professional and knowledgeable.

Sears Home Services on September 07, 2024

Rick J

September 07, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 07, 2024

Christopher R

September 04, 2024

Very professional and knew what the issue was

Source: Google

Customer service response - Thank you for your 5-star review, Christopher! We're pleased to hear that our technician was professional and knowledgeable in addressing the issue.

Sears Home Services on September 04, 2024

Laurie M

September 03, 2024

The team is very knowledgeable, polite and efficient. I love the Sears team. Thank you!

Source: Google

Customer service response - Thank you for your wonderful feedback, Laurie! We're delighted to hear that you love our knowledgeable, polite, and efficient team.

Sears Home Services on September 03, 2024

matthew C

September 02, 2024

The technician showed up on time, and was able to quickly diagnose and fix the problem with our central air unit.

Source: Google

Customer service response - Thank you for your 5-star review, Matthew! We're pleased to hear that our technician was punctual and efficiently resolved the issue with your central air unit.

Sears Home Services on September 02, 2024

Ayodele O

August 26, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 26, 2024

Bill A

August 25, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 25, 2024

Justin P

August 25, 2024

George is very helpful, kind, and respectful. He demonstrates great customer service while valuing the customer's time as well. It was a pleasure having him as our technician to help our family out.

Source: Google

Customer service response - Thank you for your kind words, Justin! We're thrilled to hear that George provided helpful, kind, and respectful service while valuing your time.

Sears Home Services on August 25, 2024

Nikki B

August 23, 2024

Technician was polite, knowledgeable, and was very thorough with explaining the issues, and the steps he took to repair the issue. Very satisfied with Otis.

Source: Google

Customer service response - Thank you for your positive feedback, Nichole! We're thrilled to hear that Otis provided polite, knowledgeable, and thorough service to resolve your issue.

Sears Home Services on August 22, 2024

Average Rating: 4.3/5 (232 reviews)