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1411 N Liberty Circle E Reviews
Read reviews from customers who used our services at 1411 N Liberty Circle E
Total reviews
18
Average Rating
4.3/5
Very professional and polite.
Teresa,
Customer service response - Thank you for your feedback, Teresa! We're glad to hear the service was professional and polite.
Sears Home Services on 1789423118976
I have a warranty on my washing machine, so there was no charge
Ellen T,
Customer service response - Thank you for your feedback, Ellen! We're glad to hear your warranty covered the service for your washing machine.
Sears Home Services on 1785881803120
Prompt, professional, and friendly. The technician did a great job.
Troy W,
Customer service response - Thank you for your feedback, Troy! We're glad to hear the technician was prompt, professional, and friendly while doing a great job.
Sears Home Services on 1782140842725
Trudie S,
Customer service response - Thank you for the amazing 5-star review, Trudie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779897665339
Professional and prompt service
Dan H,
Customer service response - Thank you for your feedback, Dan! We're glad to hear you found our service professional and prompt.
Sears Home Services on 1778676821834
Mfg warranty repair
Jonita Y,
Customer service response - Thank you for your feedback, Jonita! We're glad to hear your warranty repair was handled well.
Sears Home Services on 1778018862861
Carol J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773015906309
Cheryle H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763691457672
Margie S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762300906395
David N,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757984558218
10/10 .....good service! Very friendly.helped me right away ... definitely calling again if something needs fixed
Suzetta M,
Customer service response - Thank you for your 5-star review, Suzetta! We're glad to hear you received friendly and prompt service, and we look forward to assisting you again.
Sears Home Services on 1755824616552
debbie V,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1750209424378
Chris R,
Customer service response - A big thank you, Chris, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720586896361
Mary S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705969223905
Professional, friendly, and quick
Young S,
They gave an 8am-5pm time frame so I waited at home all day and no one ever showed up. I can only get ahold of the AI agent which is no help- it shows my appointment is still open but no eta for the technician and the time has passed. Very frustrated.
Ariel B,
Customer service response - We apologize for the trouble you've faced, Ariel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1790727927355
Gave me a vague time.. they would be here anywhere between 8am and 5pm. They did text me a link, i checked it the day of my appointment and it stated that the technician would be arriving at 9:18am.. it said that ALL DAY. Around 4pm, I’m irritated, no one has shown up STILL.. I try to call, all I get is the automated system there is absolutely no way to talk with a person. I hang up and continue waiting.. at 4:50PM.. I get a text notification saying my appointment has been rescheduled to Friday. I canceled. I wasn’t even asked if that day worked for me or even given an explanation as to why this happened. So I wasted my entire day waiting on a repair man to show up.. just for them to not even show up. ZERO customer service, would NOT recommend.. I called Mr. Appliance of Shelbyville, my appointment is next week, they were very friendly and transparent about the pricing and what to expect, also LET ME KNOW that if a job runs over, my tech may be late for my SCHEDULED TIME, but they will 100% keep me in the loop and let me know what is going on.
Casey,
Customer service response - We apologize for the trouble you've faced, Casey. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1756942471847
Made an appointment for today to get my washing machine repaired during 8-5. Took the day off so I could be home for this appointment. Matt calls at 5:15 to tell he's not going to make it and the next appointment is 2 weeks away!! Definitely would not recommend!! Call someone else first.
Nicole A,
Customer service response - We apologize for the trouble you've faced, Nicole. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744243686317
