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2014 Lincolnway East Suite 2 Reviews
Read reviews from customers who used our services at 2014 Lincolnway East Suite 2
Total reviews
52
Average Rating
4.6/5
He was on time and answered all my questions.
Linda S,
Very professional and answered my question. Rate a 5 per text message. I used the maintenance pervention check. No repairs made.
karen H,
Robert N,
Customer focus & professional. Came on time. Communicated before appointment. Recommended to friends.
RajniKant S,
Deniese G,
Tim M,
Richard is one of the Technicians in our area and we have had him multiple times. I highly recommend him. Overall depending on what you are having service depends on the skill level of the technician they will send out. When we scheduled an HVAC tune-up we were unimpressed with the individual they sent out for that to say the least.
Cynthia W,
AI was terrible. Requested the same info multiple times and gave me incorrect arrival times. I provided my model number but it was not forwarded to the service tech. When he arrived I was told parts were not available for my model. I was still required to pay for the service call.
Ralph T,
Customer service response - We apologize for the trouble you've faced, Ralph. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1785976314924
The worst appliance repair company in the world. Gave the operator the make and model of ice maker twice, and when the jerk arrives, after going to the wrong address, he tells me they don't service this brand. He then proceeds to tell me how to call the manufacturer and ask for parts so that I can fix it. After that he demands a service call fee of $136.00, and doesn't leave until I pay for it online. This is an old fashioned rip-off and a modern extortion at best. NEVER CALL SEARS, the old company went out of business for reasons like this, dont let these POSERS into your house. I am calling the Consumer Advocates office Monday.
John B,
Customer service response - We apologize for the trouble you've faced, John. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779754999257
The first technitions, Mike & Ethan, estimated our 'issues' incorrectly. They ordered parts needed and basically took our $$ and ran. A month after Larry and Mitch came to actually do the repairs and informed us that $1,000 more in parts were needed😵💫. IF I would have known THAT I wouldn't have waited a month for repairs 😡 We really appreciated the honesty of Larry and Mitch. They came a l-o-n-g way just to tell us what Mike & Ethan should have.🤪 NEVERMORE Sears Repair Services🤡 I've learned the ha☠️ I paid $130 only to be very disappointed👹
Jo,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1762996917299
