1100 S Green River Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steven M
Tech was amazing. Overall experience on this repair was a nightmare and I hope I never have to use sears again. This ticket was opened on 2/28 and I got rescheduled multiple times on your end(not mine)
Customer service response - Thank you for your feedback, Steven. We're glad to hear the tech was amazing, but we're sorry for the scheduling issues you faced.
Sears Home Services on May 21, 2025
Kim R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 20, 2025
Keith J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 09, 2025
Mark H
Jerome was very knowledgeable, polite and professional technician. He went over everything we needed to do in great detail. It was a pleasure having in our home to look at our issue.
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear Jerome was knowledgeable and professional, and that you had a pleasant experience with our service.
Sears Home Services on May 09, 2025
ANNE W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 09, 2025
Burke M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 30, 2025
Donna B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 30, 2025
Rose S
Matt did a great job getting my Kenmore range back up and running. He called to say he was on the way and got the job done in less than an hour. Very professional and pleased with the outcome.
Customer service response - Thank you for your positive feedback, Rose! We're glad to hear Matt was professional and efficient in getting your Kenmore range back up and running.
Sears Home Services on April 17, 2025
Christi P
Bradley called with an ETA both times he came and was here at that time. He was very polite and got right to work diagnosing the problem, getting the part order, scheduling the appointment to come back and install the part and did exactly that a few days later when he returned. Bradley is an excellent worker and representative of this Company.
Customer service response - Thank you for your positive feedback, Christi! We're glad to hear Bradley provided timely and efficient service and represented our company well.
Sears Home Services on April 10, 2025
Roberta F
Very helpful nice to do business with
Customer service response - Thank you for your positive feedback, Roberta! We're happy to hear you found our service helpful and pleasant to work with.
Sears Home Services on April 01, 2025
