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802-552-4364
1100 S Green River Rd Reviews
Read reviews from customers who used our services at 1100 S Green River Rd
Total reviews
194
Average Rating
4.5/5
Thank you so much for fixing my frig issues..lol Thanks for lessons learn.. Thanks. For simply being a nice and polite guy. Sincerely. Rs. Leavell
tea L,
Chris B,
Sheree M,
Mr Kent was a nice, informed of policies, and was generally helpful. However, my message to you two days earlier was not relayed to him. I relayed to you that the water valve was stuck and this information was not passed on to Mr Kent. I paid $129 service call. It was apparent that it was the water valve which Sears no longer makes. So, I paid for a service call and Sears no longer supports my appliance. I am so very disappointed in Sears. Carol Van Winkle
Carol W,
Customer service response - Thank you for your feedback, Carol. We're glad Mr. Kent was helpful and apologize for the communication issue and disappointment regarding the water valve; we appreciate your input.
Sears Home Services on 1785605121316
Technician was great. Friendly and professional. Did job quickly and was on time. My issue keeping this from 5 star is I had them out to look at 2 things and got charged the fee twice even though it was the same trip, same Technician. Not Technicians fault, poor policy
Brian W,
Customer service response - Thank you for your feedback, Brian. We're glad to hear the technician was friendly and professional, and we apologize for the double charge; we appreciate your input on our policy.
Sears Home Services on 1782915887001
Troy T,
Customer service response - Thanks for the great rating, Troy! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778257912607
Melanie M,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1771288675959
I would love to give Bradley a 5 star because he was curteous, explained everything to us that we needed to know and he was as quick as he could be with the fixes. However, sears was hard to communicate with, they rescheduled us 3 times without prior notice, an explanation, or anyone real contact beyond an email. Including the 2nd time they rescheduled us at 11:30 am when the service window was that same day between 8-5. Their service windows are a joke for anyone working and their customer service line was absolutely no help. I waited to make a review to see if our stove top was actually fixed. It was not. Even with replacing ALL of the burners, the stove was leaking gas and we had to fully replace it a month later after my entire house smelled of gas. Brad gets 5 stars, Sears appliance repair gets 1 star. PS- for pricing I cannot fully answer because we went through a warranty with our house.
Ashley N,
Customer service response - Thank you for your detailed feedback, Ashley. We're sorry to hear about the communication issues and the unresolved stove problem. Please contact us directly so we can address these concerns and improve your experience.
Sears Home Services on 1767587114196
He was polite and got the job done.
Kathy H,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear you were satisfied with the polite and efficient service.
Sears Home Services on 1763346011506
Jeanne L,
Customer service response - Thanks for the great rating, Jeanne! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1749176400729
