Appointment Lookup
802-552-4364
1100 S Green River Rd Reviews
Read reviews from customers who used our services at 1100 S Green River Rd
Total reviews
181
Average Rating
4.6/5
Now the dishwasher has a knocking sound and it is empty
annette S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1768881199661
After working for two days, the washer now fails to drain or spin.
Seth Z,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764556726535
The technician was great, but the Sears repair policy was terrible and overpriced. I paid the diagnostic fee of $129 instead of the repair cost of over $500, with an estimated return date for repairs in a week. Not acceptable for that price. A heating element and idler pulley are frequently replaced items on a dryer. Not to have parts on hand to perform repairs the same day is a shame. My model and serial numbers were submitted to Sears before the appointment, and I gave detailed information about what was wrong with the dryer. Should have been easy to have a few parts on hand to perform the repairs. What a waste of time and money.
Don H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1758070508549
I did not use Sear services. I sent those young men and their attitudes and nonprofessional mannerism on their way.
Angie C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757033801311
Wanted to charge me $750 for what another shop charged $120 to fix, will never use them.
James B,
Customer service response - We apologize for the trouble you've faced, James. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563316221
Pros: wore appropriate clothes; wasn't dirty and didn’t track dirt into the house. Cons: everything else.
Mary T,
Customer service response - We apologize for the trouble you've faced, Mary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746145032396
Do not use service. Took multiple calls to connect with anyone discuss my appointment. Additionally window of repair was from 08:00 AM to 5:00 PM. Notification of cancelation was sent 4:40 PM.
Lorenzo M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1744592817197
Tech came out looked at our 13 month old Maytag washer told us it was the pump and it would cost 539.00 we said no. He then said he was going to go close everything up. He then snipped the wires to the pump and hid them. We bought a new pump and put it on only to discover the wires snipped
Marshall S,
Customer service response - We're really sorry to hear about your experience, Marshall. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1738557711899
This was a miserable experience. We were left at in the cold with waiting for a part that wasn’t going to solve the problem. After almost 2 months the part arrived and the technician showed up to install the part. He was in the house for only 5 minutes and did absolutely nothing to check on the working order of the part. We had to return the part at our expense. This whole experience is unacceptable. Totally dissatisfied!
wanda K,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1734935932607
Darrell P,
Customer service response - Darrell, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1717399487805
