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802-552-4364
1100 S Green River Rd Reviews
Read reviews from customers who used our services at 1100 S Green River Rd
Total reviews
181
Average Rating
4.6/5
Sears got moved to somewhere, it's now goodwill.
Harshavardhan R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1778027183934
Waited all day long for him to be here less than 15min to tell us that the part needed is not available and i paid $100 for that. I uncovered my freezer vent and still have issues with my ice maker and fridge leak
Mistie F,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1776040754275
Do not use this service the information was incorrect and then they couldn't be bothered to refund the $500 they charged me for a part that I never got because a second opinion was able to fix it easily
cory C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773623769413
These people SUCK. Have been waiting for a technician to come to our home and repair our dishwasher, they have ordered the parts and have been here for weeks. And the technician has rescheduled the day off our appointment, FOUR times in a row. After making us wait all day for time window. I would understand if something came up and they cancel and reschedule at their earliest convenience. But to make us sit around and wait ALL day. And after confirming “we are the next stop” to turn around and just basically tell us to kick rocks. Very unprofessional. And the fact they cannot reach out to us themselves. They have to use the AI to let us know. We haven’t spoken with an actual individual from this business SINCE our claim. It’s absolutely ridiculous.
Trenton A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1769395625366
Now the dishwasher has a knocking sound and it is empty
annette S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1768881199661
After working for two days, the washer now fails to drain or spin.
Seth Z,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764556726535
The technician was great, but the Sears repair policy was terrible and overpriced. I paid the diagnostic fee of $129 instead of the repair cost of over $500, with an estimated return date for repairs in a week. Not acceptable for that price. A heating element and idler pulley are frequently replaced items on a dryer. Not to have parts on hand to perform repairs the same day is a shame. My model and serial numbers were submitted to Sears before the appointment, and I gave detailed information about what was wrong with the dryer. Should have been easy to have a few parts on hand to perform the repairs. What a waste of time and money.
Don H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1758070508549
I did not use Sear services. I sent those young men and their attitudes and nonprofessional mannerism on their way.
Angie C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757033801311
Wanted to charge me $750 for what another shop charged $120 to fix, will never use them.
James B,
Customer service response - We apologize for the trouble you've faced, James. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563316221
Pros: wore appropriate clothes; wasn't dirty and didn’t track dirt into the house. Cons: everything else.
Mary T,
Customer service response - We apologize for the trouble you've faced, Mary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746145032396
