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802-552-4364
1100 S Green River Rd Reviews
Read reviews from customers who used our services at 1100 S Green River Rd
Total reviews
181
Average Rating
4.6/5
Do not use service. Took multiple calls to connect with anyone discuss my appointment. Additionally window of repair was from 08:00 AM to 5:00 PM. Notification of cancelation was sent 4:40 PM.
Lorenzo M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1744592817197
Tech came out looked at our 13 month old Maytag washer told us it was the pump and it would cost 539.00 we said no. He then said he was going to go close everything up. He then snipped the wires to the pump and hid them. We bought a new pump and put it on only to discover the wires snipped
Marshall S,
Customer service response - We're really sorry to hear about your experience, Marshall. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1738557711899
This was a miserable experience. We were left at in the cold with waiting for a part that wasn’t going to solve the problem. After almost 2 months the part arrived and the technician showed up to install the part. He was in the house for only 5 minutes and did absolutely nothing to check on the working order of the part. We had to return the part at our expense. This whole experience is unacceptable. Totally dissatisfied!
wanda K,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1734935932607
Darrell P,
Customer service response - Darrell, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1717399487805
Tech showed up to order parts. Collected money and almost 60 days later…. Part was cancelled on 8 Jan, no one reached out to inform us and now they are refusing to pay money back for services not performed and they hang the phone up upon calling. I wanted this to work out but the techs refuse to provide information to their supervisor and only ask for you to call the 1-800 number. Unfortunately, that number goes to a call center and they hardly speak English. They have taken over $500 dollars since 18 December and nothing has been performed. At this point we might have to press charges of theft by deception since they are refusing to take phone calls.
Lysle T,
Customer service response - We apologize for the inconvenience caused and understand your frustration. Thank you for bringing this to our attention. We will investigate this matter and ensure that appropriate action is taken to address your concerns.
Sears Home Services on 1706627359084
No show, missed a days work too. Will never call again.
Jon B,
Customer service response - Hi, Jon, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on 1705461702404
