Appointment Lookup
802-552-4364
105 W 24th St Reviews
Read reviews from customers who used our services at 105 W 24th St
Total reviews
18
Average Rating
4.2/5
Very nice and polite. Did great work
Amy P,
Customer service response - Thank you for your feedback, Amy! We're glad to hear the service was nice, polite, and that great work was done.
Sears Home Services on 1789765934379
Chris and his partner were outstanding! They quickly found the problem and fixed it. They thoroughly cleaned up everything! You are gory to have these guys as techs.
Mia M,
Customer service response - Thank you for your feedback, Mia! We're glad to hear Chris and his partner were outstanding, quick, and thorough in resolving the issue.
Sears Home Services on 1788287467702
Great job very friendly. I will definitely use again when the time comes
Thomas R,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the service was great and friendly, and we look forward to assisting you again in the future.
Sears Home Services on 1779993606284
Emma M,
Customer service response - Thank you for the amazing 5-star review, Emma! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776103944884
Sean was excellent. He explained everything and tested and cleaned both the air handler and the outside unit. We would definitely want him back for the Fall service.
George T,
Customer service response - Thank you for your feedback, George! We're glad to hear Sean was excellent and thorough in servicing your units, and we look forward to assisting you again in the Fall.
Sears Home Services on 1775757274041
Great service and very nice technician
Terri H,
Customer service response - Thank you for your review, Terri! We're glad to hear you received great service from our technician.
Sears Home Services on 1773704885220
Lauren C,
Customer service response - Thank you so much for the 5-star rating, Lauren! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762911911769
Shannon V,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762473130773
He was efficient and explained the best amount of liquid soap to use in the dishwasher. He repaired the dishwasher and went on his way.
Tyanna M,
Customer service response - Thank you for your review, Tyanna! We're glad to hear our technician was efficient and provided helpful advice on using your dishwasher.
Sears Home Services on 1747271103949
Cecil L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1747026499480
Ronald H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746664693704
Great guy! Great job!
Mike O,
Customer service response - Thank you for your review, Mike! We're glad to hear you had a great experience with our service.
Sears Home Services on 1746143480121
Jeff R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730790015986
The tech was one of the best I have ever had come to my home. Very respectful and courteous. Answered all questions and knowledgeable. Fast repair.
Trish R,
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that our technician provided respectful, courteous, and knowledgeable service with a fast repair.
Sears Home Services on 1726023791550
We got a GE profile last January. For the past 6 months I've had several techs come out to address the same issue. Not getting hot, not drying etc. It was extremely frustrating. Appointments were routinely canceled and rescheduled. While it was inconvenient and aggravating during the last 6 months, the techs were always polite and professional. The problem has been fixed.
Sarah H,
Customer service response - We apologize for the inconvenience and frustration over the past months, Sarah. We're glad to hear the issue has been resolved and appreciate your patience with our polite and professional techs.
Sears Home Services on 1743130439353
My washer broke on March 30. I qualified for my All-State Protection Plan that I bought when I bought the washer/dryer combo. All-State contracted Sears to fix my washer. You canceled several times for no Tech available. I talked with LG Electronics after over a month of frustration. I have a new LG and I canceled my May 29th repair appointment on May 12th. A service man showed up today to fix my washer. I think you need to start talking to people instead of using Richard ( not sure a real person) to communicate. I thanked LG Electronics for making it all happen. 2 months without a washer is not acceptable. Sincerely Jacqui Custer
Joseph C,
Customer service response - We apologize for the trouble you've faced, Joseph. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748562974569
Could not use service because of not showing up on date originally scheduled and then scheduled a different date without asking when would be convenient for 3 more weeks. This isn't the first time sears repair did this so will not be buying anything from sears do to unreliable service. Had to add a star to post put really 0 stars
Brenda T,
Customer service response - We apologize for the trouble you've faced, Brenda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736915789726
This is the second time Sears sent out a technician that couldn't complete the work needed to repair my HVAC system. This also means that twice we had to sit around the house waiting for a technician to show up between 8:00 and 5:00 plus now we have to make an appointment with another contractor.
Dan J,
Customer service response - We apologize for the trouble you've faced, Dan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726711246588
