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975 N Green St Reviews
Read reviews from customers who used our services at 975 N Green St
Total reviews
469
Average Rating
4.3/5
The AI Chat bot that attempted to diagnose the issue failed. Parts installed by technician order by the AI chat bot did not fix the issue. I now have to wait another week for a new appointment to maybe fix the issue.
John F,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718153324088
Pedro showed up over 2 hours later than he said he would arrive and seemed to be a novice repair person
Rob D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717988680443
I had to pay for a service I never received. The technician said it was an electrical problem and left saying it was nothing he could do. I had the electrician check everything out and the electrician confirmed it was not electrical but the compressor needed to be replaced.
Toya B,
Customer service response - Thank you for taking the time to bring this to our attention, Toya. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1717638215075
I had a appointment 8-12. Sent message saying on the way 8:24 am. Never showed never sent message say here or not going to make it. No one to call to see whats going on.
Karla W,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716346065906
Another scam, take your money, then every excuse for the repair not being done or parts not being ordered. So they get your money you get nothing. Absolutely stay away from this company they don’t even have a physical address in brownsburg in.
Mike W,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1714702857947
Liza M,
Customer service response - Hi Liza, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1707183245815
skumar C,
Customer service response - Hi, skumar, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on 1707183243478
I usually don't give bad reviews. This service has major faults in communication . Nightmare, 1st tech came ordered part, second appt they had the wrong phone number had to reschedule. Third appt first tech had not ordered a clamp. Fourth appt, third tech dicovered real problem. It was not a pump as first diagnosed, it was a wiring problem. Now,I have to wait for refund on parts.
Nancy E,
The appointment was canceled by Sears. It took another week to have the service tech here. The repair was not done because the tech said that the bulb was bad. I picked up another bulb and the socket must be bad because the bulb does not work. The bulb is brand new. The service tech did nothing. We are not satisfied. We should be credited the amount that was charged for this. He said he tightened the bulb and got one bulb working. I told him I have been playing with it could not get the ball to work. He said the socket was loose. . He said it was common for the socket to get loose, but yet he never tightened the sockets. again, we are not satisfied. The job was not completed.
David R,
