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975 N Green St Reviews
Read reviews from customers who used our services at 975 N Green St
Total reviews
448
Average Rating
4.3/5
Matthew S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175597984
Technician was very professional, knowledgable and communicated problem for me to clearly understand. Michael repaired problem in less than 15 min. Two previous Tech visits could not correctly diagnose the problem. Timely scheduling of Technicians needs to be evaluated and improved!
John H,
Customer service response - Thank you for taking the time to leave your review. We appreciate your feedback and apologize for any inconvenience caused by the delay in scheduling our technicians. We will take your comments into consideration and work on improving our scheduling system. We're glad our technician was able to resolve your issue quickly and provide clear communication. Thank you for choosing our service.
Sears Home Services on 1707192071674
Georgia E,
Customer service response - Thank you so much for the fantastic 5-star rating, Georgia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175597479
Diagnosed and repaired the problem with our stove. Very professional
Rhonda H,
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We are glad to hear that we were able to diagnose and repair the problem with your stove in a professional manner.
Sears Home Services on 1707205464389
My technician was great, he was able to diagnose the problem and then returned to fix it once the parts were ordered. the only problem with this service is that they have an AI assistant, so if you have any questions that can't be answered by the chatbot you're out of luck
Moms I,
Customer service response - Thank you for your feedback. We're glad to hear the technician was great, and we apologize for any inconvenience caused by the AI assistant.
Sears Home Services on 1777414803514
Farrell S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1771808115463
Stephen I,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1765163612390
dewon C,
Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1763691404906
2 charges for a technician to simply replace one heating element is a bit excessive. Had to 2 visits due to parts availability. 2nd technician didn't seem all that familiar with a double oven... Call if you want to discuss
Gayle S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1762820264907
I was scheduled to have my tech arrive between 8 am - 12 pm. Unfortunately he wasn’t able to arrive until after 1 pm which did impact my schedule.
Chris H,
Customer service response - Thank you for your feedback, Chris. We're sorry for the delay and any inconvenience it caused to your schedule.
Sears Home Services on 1760403739963
