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975 N Green St Reviews
Read reviews from customers who used our services at 975 N Green St
Total reviews
469
Average Rating
4.3/5
Stephen I,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1765163612390
dewon C,
Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1763691404906
2 charges for a technician to simply replace one heating element is a bit excessive. Had to 2 visits due to parts availability. 2nd technician didn't seem all that familiar with a double oven... Call if you want to discuss
Gayle S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1762820264907
I was scheduled to have my tech arrive between 8 am - 12 pm. Unfortunately he wasn’t able to arrive until after 1 pm which did impact my schedule.
Chris H,
Customer service response - Thank you for your feedback, Chris. We're sorry for the delay and any inconvenience it caused to your schedule.
Sears Home Services on 1760403739963
Steve W,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1759371736409
Matt, the REPAIRMAN was NICE and KNOWLEDGEABLE. Matt called ‘n gave me 30-min notice he was arriving and showed-up within the scheduled window. HOWEVER, BE WARNED the online experience; and Artificial Intelligence (AI) was definitely ARTIFICIAL and the APP was a horrific experience! ⭐️☄️ There is NO OPTION to OPT OUT of AI and speak with a HUMAN for a REAL EXPERIENCE for ASSISTANCE. I waited 4-hours and NO SHOW ! 😡 SEARS, do better!
Cindi I,
Customer service response - Thank you for your feedback, Cindi. We're glad to hear Matt provided a positive service experience, but we're sorry for the issues you faced with our online system. We'll work on improving this aspect.
Sears Home Services on 1757904719597
The furnace was repaired, and the technician was efficient, polite, and knew what he was doing.
Phil L,
Customer service response - Thank you for your feedback, Phil. We're glad to hear the technician was efficient, polite, and knowledgeable in repairing your furnace.
Sears Home Services on 1751418101879
Came in. Troubleshooted the problem. Replaced water solenoid to ice maker. Made sure water filled ice maker. Finished in about 45 minutes
Chris L,
Customer service response - Thank you for your feedback, Chris. We're glad to hear the technician efficiently troubleshooted and completed the repair on your ice maker.
Sears Home Services on 1749513780599
Technician was very professional and helpful. I simply wish the system would have provided him with better information about this service call along with the appropriate parts needed for a repair before his arrival
Daniel G,
Customer service response - Thank you for your feedback, Daniel. We're glad to hear the technician was professional and helpful, and we appreciate your input on improving our service process.
Sears Home Services on 1747184280162
Helpful courteous and knowledgeable person!
Rod,
Customer service response - Thank you for your feedback, Roderick. We're glad to hear you found our service helpful, courteous, and knowledgeable.
Sears Home Services on 1737429207617
