975 N Green St Reviews

Read reviews from customers who used our services at 975 N Green St


Total reviews

469


Average Rating

4.3/5

November 23, 2024
Overall rating

Fees seem a bit excessive but I’m thrilled that my technicians seemed to quickly identify the problems and resolve them relatively quickly.

Esther L,

Customer service response - Thank you for your feedback, Esther. We're glad to hear our technicians resolved the issues quickly, and we appreciate your input on the fees.

Sears Home Services on 1732425720675

October 02, 2024
Overall rating

My scheduled time was 8-12. I did not see my technician until 1:30.

Teri S,

Customer service response - We apologize for the delay, Teri. Thank you for your patience and for leaving a review.

Sears Home Services on 1727922728591

September 02, 2024
Overall rating

Nathan G,

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1725276697097

August 02, 2024
Overall rating

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Rc U,

Customer service response - Thank you for your positive feedback! We're glad to hear you're satisfied with our service.

Sears Home Services on 1719549119851

June 17, 2024
Overall rating

Toby K,

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on 1718677376953

June 10, 2024
Overall rating

Danielle A,

Customer service response - Thank you for the 4-star rating, Danielle! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.

Sears Home Services on 1718076725720

March 27, 2024
Overall rating

Tom W,

Customer service response - Thank you for awarding us a solid 4-star rating, Tom! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.

Sears Home Services on 1711523281111

January 28, 2024
Overall rating

Donald is an outstanding technician. He is courteous and professional in his customer interactions. He is highly knowledgeable and skilled. He is efficient in his work. A previous technician did a partial job that left the washer being progressively too noisy over a couple weeks. Donald rectified the problem.

Bob E,

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Donald was able to rectify the problem with your washer and provide outstanding service. We appreciate your feedback and will continue to strive for excellence in our customer interactions.

Sears Home Services on 1706495891172

January 17, 2024
Overall rating

Lora E,

Customer service response - Thank you for the 4-star rating, Lora! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.

Sears Home Services on 1705594739156

February 07, 2024
Overall rating

Pedro was timely in his arrival. However, when he arrived the first time to inspect my dryer, he had a muffler over his mouth while he spoke which made it difficult to understand him. Also, we provided the model and serial numbers to our dryer as requested for the parts, but the technician had to order the parts after his inspection which took another week. However , in the end, the dryer was fixed rather quickly after the technician arrived. The parts had arrived at my house prior to the technician's arrival for the repair. Yes, I'd call upon them again.

Gary T,

Customer service response - Thank you for taking the time to leave a review and for acknowledging our technician's timely arrival. We apologize for any difficulty you had in understanding our technician during the inspection and for the delay in ordering the parts. We appreciate your feedback and will take it into consideration to improve our service in the future.

Sears Home Services on 1707288017380

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