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975 N Green St Reviews
Read reviews from customers who used our services at 975 N Green St
Total reviews
448
Average Rating
4.3/5
Toby K,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1718677376953
Danielle A,
Customer service response - Thank you for the 4-star rating, Danielle! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1718076725720
Tom W,
Customer service response - Thank you for awarding us a solid 4-star rating, Tom! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1711523281111
Donald is an outstanding technician. He is courteous and professional in his customer interactions. He is highly knowledgeable and skilled. He is efficient in his work. A previous technician did a partial job that left the washer being progressively too noisy over a couple weeks. Donald rectified the problem.
Bob E,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Donald was able to rectify the problem with your washer and provide outstanding service. We appreciate your feedback and will continue to strive for excellence in our customer interactions.
Sears Home Services on 1706495891172
Lora E,
Customer service response - Thank you for the 4-star rating, Lora! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1705594739156
Pedro was timely in his arrival. However, when he arrived the first time to inspect my dryer, he had a muffler over his mouth while he spoke which made it difficult to understand him. Also, we provided the model and serial numbers to our dryer as requested for the parts, but the technician had to order the parts after his inspection which took another week. However , in the end, the dryer was fixed rather quickly after the technician arrived. The parts had arrived at my house prior to the technician's arrival for the repair. Yes, I'd call upon them again.
Gary T,
Customer service response - Thank you for taking the time to leave a review and for acknowledging our technician's timely arrival. We apologize for any difficulty you had in understanding our technician during the inspection and for the delay in ordering the parts. We appreciate your feedback and will take it into consideration to improve our service in the future.
Sears Home Services on 1707288017380
Everything was great
Vicky D,
Icemaker repair. Friendly service but overpriced part. Once I found the part number, I learned I was being charged double the price I would pay had I purchased on my own. Had to reschedule appointment because they were arriving 1.5 hrs later than outside arrival time and I only found this out because I called.
Chad W,
Customer service response - We apologize for the inconvenience and pricing issue, Chad. Thank you for your feedback, and we will work on improving our scheduling and pricing transparency.
Sears Home Services on 1769394441783
He refuted the other technician's assessment from Wiliiams Confort Air. It is so hard to know who is telling the truth. We are still experiencing some issues with furnace. We will have it cleaned. But it is 24 yrars old.
Clete L,
Customer service response - We understand your concern, Clete, and apologize for any confusion. Thank you for your feedback, and please contact us directly if you need further assistance.
Sears Home Services on 1763092018436
Work was done. Cost for 15 minutes of work was way to expensive. 400.00 plus. Costs of parts were escalated as well. Thankful the washer lock works now. We were offered the maintenance option to save a hundred dollars or so. Called around and the stated cost was different, or much less. 40.00 dollars part increased to over 100.00 and la or cost not brokered down. Repair guys were nice. Economics overcharge. Way of the world. 😔
Henry M,
Customer service response - We appreciate your feedback, Henry, and are glad the washer lock is working now. We're sorry to hear about your concerns with the pricing and will take your comments into consideration to improve our services.
Sears Home Services on 1760927431879
