1016 W 7th St Suite 345 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary S
Ethan is great, laid back and very nice. He estimated the cost to fix my older fridge. I decided, due to age, it wasn't worth fixing. I will call Sears whenever I have any appliance issues.
Customer service response - Thank you for your review, Mary Valerie! We're glad to hear Ethan provided a helpful estimate, and we look forward to assisting you with any future appliance issues.
Sears Home Services on June 10, 2025
JOAN B
Polite, knowledgeable, additional and helpful information, efficient. Would love to have him for any additional work needed
Customer service response - Thank you for your 5-star review, Joan! We're delighted to hear that our technician was polite, knowledgeable, and efficient, and we look forward to assisting you with any future needs.
Sears Home Services on June 08, 2025
Marlene V
Got it fixed. Ethan is awesome. I don't want anyone else but Ethan to come and fix my appliances.
Customer service response - Thank you for your review, Marlene! We're happy to hear that we were able to fix it for you.
Sears Home Services on April 29, 2025
David B
The technician was prompt and on time for the diagnostic part. He found this problem and ordered the parts to be shipped to the house. The parts arrived on a very short period of time. The technician was rescheduled to come out and install the parts. He was scheduled for a Wednesday. Wednesday we got a notice that he couldn’t make it and was rescheduled for Monday. He did make it promptly on Monday. He installed the parts as required. The washing machine lives!!!
Customer service response - Thank you for your detailed review, David! We're glad to hear our technician was prompt and efficient, and that your washing machine is now up and running.
Sears Home Services on January 06, 2025
Lori E
He was awesome and deserves a raise!! He fixed it the 1st time & had the part!
Customer service response - Thank you for your enthusiastic feedback, Lori! We're thrilled to hear about the excellent service you received and will certainly pass along your praise.
Sears Home Services on September 09, 2024
Jenny S
Excellent work, Will call again when needed.
Customer service response - Thank you for your kind words, Jenny! We're delighted to hear you were pleased with our work and look forward to assisting you again in the future.
Sears Home Services on September 04, 2024
Michele B
Customer service response - We appreciate the 5-star rating, Michele! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 06, 2024
Steve F
Customer service response - Thank you so much for the fantastic 5-star rating, Steve! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Ryan B
Ethan R is the best!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Ethan R.
Sears Home Services on March 25, 2024
Johana K
Customer service response - Thank you so much for the fantastic 5-star rating, Johana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 21, 2024