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2 Hawthorn Center Reviews
Read reviews from customers who used our services at 2 Hawthorn Center
Total reviews
237
Average Rating
4.6/5
Helpful
Oscar was great and very helpful. Service and clean and completed quickly.
Ofelia H,
Mundelein, ILGood experience
Paid a ton for refrigerant but good experience overall. Thanks
Michael R,
Buffalo Grove, ILKind
Kind technician. Not happy fixing 30 year old washer. Should be replacing it
Myrna L,
Buffalo Grove, ILTechnician Great...Sears not so much so.
The technician did what was asked, what he could based on the fact that he wasn't given the information to arrive with the correct parts to fix the tractor. I communicated that one of the primary reasons for the call was to install a correct deck belt. He was not told this so did not have the part. He did give me a few helpful tips and considering the distance he had to drive was a good sport.
David W,
Lake Zurich, ILDishwasher service
Good he explained what was wrong and he told me the next steps
Azza W,
Highland Park, ILBetter explaination of documents is needed
Everything else was fine, he was on time and polite, but he had me sign off on his phone some documents without explaining that one of them was a waiver for any damages done to my home while he was working on my appliances. I never would have signed had I realized. He just said sign these and had me sign something twice or so I thought. Later on I received the email confirmation of the signed documents. This is not the way to do business.
JRomans,
Liberty Ville, ILNear 5
Nicholas was really easy to talk with and seemed very knowledgeable. I was short of 5 stars still having questions regarding my Sears Home Warranty. The AC and Furnace should have been throughly checked out but we spent all of the time at the condenser. There he showed me a number of problems.
Zena D,
Libertyville, ILGood service but needs shoe covers
He fixed my issue but decided to wipe his musty shoes on my rug. I had to clean it after her left
John T,
Lake Bluff, ILRepair of Kenmore washer
Oscar repaired and tested the washer in a very quick and clean manner. He also listened patiently as I recited my reservations regarding an overly computerized and digitalized society, none of which were intended to reflect on his job performance. My only irritation was it appeared that I was unable to schedule the repair at a time of day more in keeping with my own daily routine.
James R,
Libertyville, ILRefrigerator repair
Francisco did an excellent job in identifying and fixing the problem. Job well done!
Yogesh T,
Buffalo Grove, IL