2 Woodfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Claudia B
He was knowledgeable and patient and tried everything to fix my dishwasher
Customer service response - Thank you for acknowledging our technician's dedication to repairing your dishwasher. We are pleased to have met your expectations.
Sears Home Services on August 01, 2024
Paul W
Oscar G was as fine a technician and he explained everything to me a very nice and complete way!
Customer service response - Thank you for taking the time to leave a review! We're thrilled to hear Oscar G provided you with such thorough and friendly service.
Sears Home Services on August 01, 2024
Stacey H
Oscar G. was a fantastic technician. He was upfront explaining cost, was quick to diagnose the problem and explain options. Left the area very clean and offered ways to help me save with a warranty. Overall great quality work and enjoyable experience.
Customer service response - Thank you for your kind words about Oscar G. and our service. We're thrilled to hear about your positive experience and look forward to serving you again!
Sears Home Services on July 28, 2024
Herons A
Very professional and knowledgeable. Appreciate the quick and helpful service call!
Customer service response - Thank you for your kind words and recognizing our team's professionalism and knowledge. We're glad to have been able to provide you with quick and helpful service!
Sears Home Services on July 25, 2024
Mardi J
Cornel did an awesome job.
Customer service response - Thank you for acknowledging Cornel's work; we're thrilled to hear you had a great experience with our service.
Sears Home Services on July 24, 2024
Meredith W
Diagnosed and solved the problem in no time!
Customer service response - We're thrilled to hear our team diagnosed and solved your problem quickly! Thank you for choosing us and for sharing your positive experience.
Sears Home Services on July 21, 2024
Pamela N
He was fast, efficient, pleasant and when he didn’t have the part made a trip to buy it and come back in the afternoon to install it. I can’t say enough positively about him.
Customer service response - Thank you for your kind words and for acknowledging our commitment to providing efficient and satisfactory service. We're thrilled to hear you had a positive experience!
Sears Home Services on July 17, 2024
Ron K
Customer service response - A big thank you, Ron, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
melanio S
Steve is very friendly and highly knowledgeable about his stuff. He communicates with me on a very consistent basis which makes the waiting time not so bad at all.
Customer service response - Thank you for recognizing Steve's friendliness and expertise, as well as appreciating his consistent communication. We're glad it made your waiting time more bearable.
Sears Home Services on July 15, 2024
Charlotte L
Alphonso was experienced, great to speak with and took care of my appliance maintenance. Excellent customer focus and orientation. Thank you!
Customer service response - Thank you for highlighting Alphonso's great work and customer service! We're thrilled to hear about your positive experience with our appliance maintenance.
Sears Home Services on July 15, 2024
