2 Woodfield Mall Reviews

Read reviews from customers who used our services at 2 Woodfield Mall


Total reviews

479


Average Rating

4.1/5

October 26, 2025
Overall rating

Service rep was prompt and knowledgeable.

Gordon,

Customer service response - Thank you for your positive feedback, Gordon! We're glad to hear the service rep was prompt and knowledgeable.

Sears Home Services on 1761532224354

October 24, 2025
Overall rating

George was awesome…polite, knowledgeable and efficient! He asked me to describe the problem I was having with my fridge, figured out what the issue was right away (the internal fan), grabbed a part from his truck and fixed it all within roughly 30 mins. Thank you George!😎

Diana A,

Customer service response - Thank you for your positive feedback, Diana! We're glad to hear George was polite, knowledgeable, and efficient in fixing your fridge.

Sears Home Services on 1761266954373

October 22, 2025
Overall rating

Todd J,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1761094457354

October 19, 2025
Overall rating

Peter was very professional and thorough. Unfortunately we need a new oven but it was worth obtaining an expert opinion.

Susan N,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Peter was professional and thorough, and we appreciate your trust in our expert opinion.

Sears Home Services on 1760927516260

September 26, 2025
Overall rating

Andy C,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1758845902257

September 26, 2025
Overall rating

Timothy R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1758845902273

May 14, 2026
Overall rating

Had my AC Compressor checked ;Hunter was polite and thorough in his work Thank you for a good job

Horst,

Customer service response - Thank you for your positive feedback, Horst! We're glad to hear David was polite, helpful, and knowledgeable during your furnace check.

Sears Home Services on 1758245690816

September 15, 2025
Overall rating

Ron F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757984558219

September 12, 2025
Overall rating

Bo P,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1757654931655

October 06, 2025
Overall rating

After my refrigerator/ freezer not working since August and multiple appointments canceled by Sears, it may be finally fixed. Right now the refrigerator is working but the freezer doesn't seem to be cooling. If it wasn't for Daniel, I would not have the parts that he installed today. He went the extra mile. After several appointments with other techs were canceled by Sears he made sure I got the parts that were needed. If I could give him 10 stars I would.

Marilyn W,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1757298750016

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