2 Woodfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Theodore W
Very knowledgeable friendly technician. Gave tips on making sure what to do to ensure continued reliability of our AC unit.
Customer service response - Thank you for your positive feedback, Theodore! We're glad to hear our technician was knowledgeable and provided helpful tips for your AC unit.
Sears Home Services on June 01, 2025
Judith K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 28, 2025
David E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 20, 2025
Kim L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 15, 2025
Mariia P
Had my fridge repaired recently — great experience! The technician was on time, polite, and knew exactly what to do. The repair was quick and everything works perfectly now. Highly recommend.
Customer service response - Thank you for your positive feedback, Mariia! We're glad to hear the technician was prompt, polite, and that your fridge is working perfectly now.
Sears Home Services on May 12, 2025
marianne I
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 12, 2025
Yagnesh P
Advertise on website does not say about coupon needed when you make appointment for the discounted price. So you end up paying the full price. Service is average.
Customer service response - Thank you for your feedback, Yagnesh! We appreciate your input on our pricing information and will look into improving clarity on our website.
Sears Home Services on May 11, 2025
Rachel W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Michael S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 09, 2025
Jean D
Oscar was an amazing tech! He provided top-notch service, was professional, polite, arrived on-time, and fixed our issue correctly. This was difficult because Sears HQ processes are not easy to navigate. We are very pleased with Oscar and are grateful for all the time he gave to our issue. I would highly recommend Oscar!
Customer service response - Thank you for your positive feedback, Jean! We're glad to hear Oscar provided top-notch service and resolved your issue despite the challenges.
Sears Home Services on May 08, 2025
