2 Woodfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Yagnesh P
Advertise on website does not say about coupon needed when you make appointment for the discounted price. So you end up paying the full price. Service is average.
Customer service response - Thank you for your feedback, Yagnesh! We appreciate your input on our pricing information and will look into improving clarity on our website.
Sears Home Services on May 11, 2025
Rachel W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Michael S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 09, 2025
Jean D
Oscar was an amazing tech! He provided top-notch service, was professional, polite, arrived on-time, and fixed our issue correctly. This was difficult because Sears HQ processes are not easy to navigate. We are very pleased with Oscar and are grateful for all the time he gave to our issue. I would highly recommend Oscar!
Customer service response - Thank you for your positive feedback, Jean! We're glad to hear Oscar provided top-notch service and resolved your issue despite the challenges.
Sears Home Services on May 08, 2025
Norma P
Clint is his name & he was EXCELLENT!!!!!! Please always send him if I need service in the future. Thank you Clint!
Customer service response - Thank you for your positive feedback, Norma! We're glad to hear Clint provided excellent service, and we'll do our best to send him for any future needs.
Sears Home Services on April 20, 2025
Jeane D
Oscar called me to let me know that he would arrive with in 20 minutes. He went straight to work. He was very pleasant to answer my questions and very efficient as he worked. He suggested that my dryer vent should be cleaned and he did it pronto! I was very impressed with the service that he provided. Thank you for sending him to fix my dryer.
Customer service response - Thank you for your positive feedback, Jeane! We're glad to hear Oscar provided efficient service and addressed your concerns promptly.
Sears Home Services on April 10, 2025
Steve R
My technician went above and beyond. He corrected the things I knew I needed fixed but also addressed the things I didn’t. On time, efficient, and friendly. I will definitely use these guys again
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician went above and beyond, and that you found the service efficient and friendly.
Sears Home Services on April 03, 2025
MissD
Great service. Haven’t used them in years and they are still exceeding expectations.
Customer service response - Thank you for your positive feedback, MissD! We're glad to hear we exceeded your expectations after all these years.
Sears Home Services on April 01, 2025
Gilbert F
Our Sears Home Services provider, Confessor, was very helpful and thorough in working with our appliances. He was patient, knowledgeable, thorough, and 100% helpful. We are thankful for his skills and service provided to us.
Customer service response - Thank you for your positive feedback, Gilbert! We're glad to hear Confessor was helpful, thorough, and provided excellent service with your appliances.
Sears Home Services on March 30, 2025
Anna K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 27, 2025
