2 Woodfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (390 reviews)

Grace K

October 01, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 01, 2024

Tom M

October 01, 2024

My service tech was amazing. He was so professional and knowledgeable. He was great. You definitely need more service techs like this man.!!

Source: Google

Customer service response - Thank you for your wonderful feedback, Tom! We're thrilled to hear that our technician provided such a professional and knowledgeable service.

Sears Home Services on October 01, 2024

Kimberley H

September 30, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 30, 2024

Russ R

September 21, 2024

Oscar was very professional and informative.

Source: Google

Customer service response - Thank you for your kind words about Oscar. We're delighted to hear that he provided you with a professional and informative experience.

Sears Home Services on September 21, 2024

Atul D

September 21, 2024

Abraham was very knowledgable. He answered all of my questions and was very helpful.

Source: Google

Customer service response - Thank you for your positive feedback about Abraham! We're delighted to hear he was knowledgeable and helpful during your service.

Sears Home Services on September 21, 2024

Mary C

September 19, 2024

The gentleman that came to do the work was a teacher and his assistant was so polite. I would highly recommend your company again

Source: Google

Customer service response - Thank you for your kind words and recommendation! We're delighted to hear that our team provided such a positive experience.

Sears Home Services on September 19, 2024

Aimee S

September 16, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 16, 2024

Jean D

September 16, 2024

On time, knowledge about all of my appliance issues, communicated my repair issues well.

Source: Google

Customer service response - Thank you for your positive feedback, Jean! We're delighted to hear that our technician was punctual, knowledgeable, and communicated effectively.

Sears Home Services on September 16, 2024

leonor S

September 27, 2024

The technician of 8 to 12 Omar was great. But the technician for the 1:00PM TO 5:00PM appointment never came, and is impossible to communicate with your computer answering service

Source: Google

Customer service response - We're really sorry to hear about your experience, leonor. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on September 12, 2024

Mr M

August 28, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 28, 2024

Average Rating: 4/5 (390 reviews)