2 Woodfield Mall Reviews

Excellent

The service was done well and effectively. Bob was friendly and helpful explaining the situation. The whole repair job was completely in a short time. Good job!

First, the problem was diagnosed then repair parts ordered and door fixed. Rubber around window has mildew at top. Can this part be replaced, just the rubber around opening? Seems like front loaders are too problematic, doors breaking and mildew. Didn't the engineers test them for personal use? I wipe out each time, but all family members are not so caring. Both repairmen were nice guys and seemed knowledgeable... Julie Hanson

Love Sears and love the service I receive!

Serviceman was on time, professional, courteous. would recommend to others.

The technician was very knowledgeable & friendly . It is always nice for a tech to take their time and explain. Most of the times , they tend not to and assume I would not understand....However, I decided not to fix my washer since the cost is close to buying a new washer. The tech provided me with a coupon to present along with the repair receipt to Sears. I will be purchasing a new one hopefully within this week or 2.

The repairs guys were very knowledgeable and quick. They called me the day before and when they were on the way. My only challenge was the call center who needed 3 calls by me to get my contact information correct. As I found out if they don't reach you the day before to confirm the appt. it gets cancelled!

We were so pleased to have our fridge repaired by Sears, rather than to endure the expense of a new one. The technician was very knowledgeable and pleasant to deal with. Thank you!