2 Woodfield Mall Reviews

Read reviews from customers who used our services at 2 Woodfield Mall


Total reviews

484


Average Rating

4.1/5

January 19, 2021
Overall rating

Good

Leonel V,

Customer service response - Thank you Leonel for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on 1639483200000

December 21, 2023
Overall rating

the technition knew what he was doing everything is working good

george M,

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1639483200000

December 21, 2023
Overall rating

My service technician was delayed a little, but I was kept aware of that and he did the job that needed to be done promptly and efficiently.

LaVerne B,

Customer service response - Dear Laverne, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1639483200000

October 03, 2021
Overall rating

Carlos G,

Customer service response - Dear Carlos, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1639483200000

December 21, 2023
Overall rating

Excellent service on my Kenmore washer and advice!

Don V,

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1639483200000

May 09, 2022
Overall rating

Very thorough, courteous & neat. Explained all.

Marsha S,

Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback, Marsha. Thank you for choosing Sears!

Sears Home Services on 1671019200000

July 14, 2022
Overall rating

We purchased our HVAC system with humidifier from Sears about 7 years ago as they gave us a great deal that included 5 years of the diagnostics checkups: ac, heat and humidifier attached to the heating element. We called them out this year for the AC and we were lucky to get the same technician Asif who did a great job of assessing what needed attention and cleaning. He and his partner were respondent in contacting us throughout the day to keep us abreast of the time they’d be arriving. They were professional, friendly and knowledgeable. Through the years we have had nothing but great experiences with Sears maintenance from calling in work orders to all the technicians we have had complete the maintenance checkups!

Michelle F,

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1671019200000

July 14, 2022
Overall rating

I worked in sales/service for most of my adult working life and I am also a consumer of lots of services and I can say that the Service Person (Bayron A) that responded to my call/problem was one of the "BEST Customer Service persons" I have ever worked with!!!! I checked ALL the positive boxes in survey because he met or exceeded all my expectations!!!!!!!!!!!! Excellent, excellent product knowledge, problem troubleshooting, and, most importantly, GREAT CUSTOMER COMMUNICATION SKILLS!!!!!!!!!

Larry H,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on 1671019200000

August 04, 2022
Overall rating

* Thank you so much for the awesome job you did! You are very courteous and knowledgeable. His ID is 0018002. Covered his shoes and took care of the mess! Great job!

ROSE B,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1671019200000

December 21, 2023
Overall rating

The service technician Daniel was thorough , knowledgeable, great explanation of ice maker issue

bob G,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on 1671019200000

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