Appointment Lookup
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2 Woodfield Mall Reviews
Read reviews from customers who used our services at 2 Woodfield Mall
Total reviews
479
Average Rating
4.1/5
John F,
I'm not sure I can find enough superlatives to rate my recent visit from Sears Home Services to repair my refrigerator. To start off I was aggravated with Sears for not setting up a repair appointment sooner (I called on a Friday and was given a repair date of Tuesday afternoon the following week) and so I was not anticipating a good visit. But then Jorge arrived and fixed the leak in just a few moments. He was professional and respectful (even asked if he should take off his shoes to protect my carpets) and carefully moved the refrigerator out from the wall and back again so as not to jar the motor or scratch the tile floor. Whoever hired Jorge recognized a real quality employee and I send my thanks to that person. Please appreciate him. I do!
Helen C,
Customer service response - Helen, We are pleased that you were happy with the tech and the service Jorge provided you with. We appreciate the time you took to give us a five star rating and your feedback. Sears strives to offer the most knowledgeable techs in the industry. We value you as a customer and appreciate your business. Thanks for choosing Sears!
Sears Home Services on 1513252800000
Technician was on-time, very knowledgeable, courteous and neat.
goechat,
Customer service response - Hi, Thank you for the five star rating. We appreciate the feedback. Glad you were happy with the tech.Thank you for choosing Sears and have a great day!
Sears Home Services on 1513252800000
This guy is Experienced, he trouble shooted the problem & made necessary Repairs needed to our Satisfaction!!
Laique K,
Customer service response - Thank you for the five star rating. We appreciate the feedback. Glad you were pleased with your tech. Thank you for choosing Sears and have a great day!
Sears Home Services on 1513252800000
Great service - after all said and done
Dennis A,
Prompt arrival. Had to chase down part for dryer. Convinced us to go with Appliance warranty program.
Roland G,
Customer service response - Hi Roland, Thank you for the five star rating. We appreciate the feedback and time taken to share it. Glad you were pleased with the tech. Thanks for the patience with the delay of the part. Happy you are able to take advantage of the warranty. It is a great value. Thank you for choosing Sears and have a great day!
Sears Home Services on 1513252800000
Was very knowledgeable and helpful.
Eileen M,
Helen B,
Customer service response - Hi Helen, Hello, Thank you for taking time to rate us. We appreciate the five stars. We thank you for continuing to choose Sears.
Sears Home Services on 1513252800000
Minerva C,
Jean S,
Customer service response - Hello Jean, Thank you for taking time to rate us. We appreciate the five stars. We thank you for continuing to choose Sears and look forward to servicing you again in the future.
Sears Home Services on 1513252800000
